Dynamics 365 Customer Engagement
Outbound Segments Used In Real-time Journeys Notification
If you are using Customer Insights – Journeys and have used it in the D365 Marketing days, you MUST be aware that come June…
Tag: Outbound
Dynamics 365 Customer Engagement
What Happens When You Hide Outbound Marketing?
If you are using Customer Insights – Journeys and did so before it became Realtime Marketing only (prior to September 2023), Outbound Marketing is…
Dataverse
End of an Era: What the Phase-Out of Outbound Marketing in Dynamics 365 Customer Insights – Journeys Means for You
End of an Era: What the Phase-Out of Outbound Marketing in Dynamics 365 Customer Insights – Journeys Means for You With the Outbound Marketing…
Dynamics 365 Customer Insights
The final death of Outbound
We’ve all known the time would come when Outbound was deprecated, but the exact date hasn’t been public, until now! June 30th 2025 is…
Dynamics 365 Customer Engagement
Omnichannel for Customer Service – Enhanced Outbound Dialer (April 2024)
The April 2024 wave for Dynamics 365 has included some additional features in the outbound dialer of Omnichannel for Customer Service. In this post…