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As quite a few people are aware, my background is decently embedded in customer service capabilities. In fact when I launched this blog, I did a massive number of articles
Being at Microsoft Ignite ’24 in Chicago is an amazing experience. Even MORE amazing are the announcements that the Power Platform Governance team has come out with. I’ve been fortunate
Firstly for those who are not aware, the acronym ‘FTRSA’ stands for ‘Fast Track Recognised Solution Architect’. This is an award that Microsoft bestows on people working for Microsoft Partners
Not a long blog post, but something that may come in handy for some people! I was recently playing around with Customer Insights – both the Data & Journeys side
