Knowledge Management Agent Demo In this 2 minute video, I walk through a live demo of the Knowledge Management Agent in Dynamics 365 Customer Service to show how the agent
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With a massive amount of focus on AI across the Microsoft platform, I decided to sit the new AI-901 exam, which is the new Azure fundamentals exam. I’m far from
If you don’t know what FTRSA stands for – don’t worry! It’s a Microsoft acronym for ‘Fast Track Recognised Solution Architect’. This is an award that Microsoft bestows on people
What better way to start 2026 then to talk about a Microsoft certification, especially one for a totally NEW type of user! Following on the steps of the other AB
Following on the steps of the other AB exams I’ve been writing about my experience with (see Exam AB-730: AI Business Professional & Exam AB-100: Agentic AI Business Solutions Architect),
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