Firstly for those who are not aware, the acronym ‘FTRSA’ stands for ‘Fast Track Recognised Solution Architect’. This is an award that Microsoft bestows on people working for Microsoft Partners
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Not a long blog post, but something that may come in handy for some people! I was recently playing around with Customer Insights – both the Data & Journeys side
It’s been a while since taking a Microsoft certification exam, but with the new MB-280 exam being launched in the last few days, I’ve obviously needed to take a look
Add (Dataverse) knowledge to Copilot using Copilot Studio Not too long ago we saw lot of new features announced during Microsoft’s Build event. With Copilot Studio’s UI refresh also come
Use Copilot in D365 Customer Service to generate knowledge articles from cases (preview) In this video I discussing a feature that you can test right now, because it is currently
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