Enhanced mobile experience(preview) for D365 Field Service There is a new preview feature in Dynamics 365 Field Service, which allows you to take the…
There have been a lot of improvements to Dynamics 365 Field Service this year and I have loved every single one of them! However……
This post is part of the New Functionality In Microsoft Dynamics 365 Business Central 2023 Wave 2 series in which I am taking a…
Below is what our existing or current Email Template editor looks like (Sales Hub >> Personal Settings >> Email templates) Let us now enable…
The conversation form in Omnichannel is now updated to allow agents to view and edit customer and case information more efficiently. To enable it,…
