Dynamics 365 Customer Engagement
Using Charts & Dashboards To View Survey Responses
If you are using Dynamics 365 Customer Engagement, you will no doubt have used Charts, Views and Dashboards to get a visual representation of…
Tag: Dashboards
Dynamics 365 Customer Engagement
Alert for Old Cases: Charts, Views, and Dashboards
Today, I continue to answer the question ‘what was the best way to use a workflow to send an email when a case had…
Dynamics 365 Customer Engagement
Adding Virtual Agents to Dynamics 365 Dashboards for Internal Use
Virtual Agents are a feature that allows organisations to create a Bot for customers to engage with on websites by… Continue Reading admin’s Article…
Dynamics 365 Customer Engagement
D365 Quick Tip: Hide Dashboards in D365
This being an obvious approach to how Dashboards are by default seen by all. And how you can disable/hide for users. Even for D365…
Dynamics 365 Customer Engagement
Exam 70-778 Revision Notes: Report Publishing, On-Premise Gateway & Creating Dashboards
Welcome to my tenth post in a blog series aimed to provide a revision tool for Microsoft Exam 70-778, and for those looking to…