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D365 Field Service: Customer Self-Scheduling This is another feature of the 2021 Release Wave 1 which is now in preview. This feature allows you to enable self scheduling for Field
D365 Customer Service Configure Knowledge Search Filters and Default Authoring Language In this video I will be discussing 2 new features that are part of 2021 Release Wave 1 for
Hooray! Custom Survey Headers have finally been rolled out for Dynamics 365 Customer Voice. Although the ability to add your own images and a logo to a survey has existed
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