FULL SHOW NOTES https://podcast.nz365guy.com/298 Oli Ward’s life, educational and career background. Discussions about Oli’s journey within Microsoft and with Customer Insights? What does Oli’s current role involve?
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Pass customer data from pre-chat survey to Power Virtual Agent If you have Power Virtual Agent and Omnichannel for Customer Service integrated, you can use pre-chat survey questions in Omnichannel
FULL SHOW NOTES https://podcast.nz365guy.com/294 • Find out more about Frank Weigel’s life and family background. • What Frank does when not working. • A conversation about Frank’s educational and career
FULL SHOW NOTEShttps://podcast.nz365guy.com/294 Find out more about Frank Weigel’s life and family background. What Frank does when not working. A conversation about Frank’s educational and career background. Frank Weigel’s journey
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