Wave 1 2024 Customer Insights Journey Chat With Amey Holden
The release notes for Dynamics 365 Wave 1 2024 have been published. My good friend Amey Holden and I got together to chat about each proposed change or new feature from the Customer Insights – Journeys section (formerly D365 Marketing).
Wave 1 2024 D365 Marketing Overview
🚀 Customer Insights – Journeys: https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/customer-insights/dynamics365-customer-insights-journeys/planned-features
🎯 Customer Insights – Data: https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/customer-insights/dynamics365-customer-insights-data/planned-features
Wave 1 Item Links:
1️⃣ Branded links for email and content – https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/customer-insights/dynamics365-customer-insights-journeys/boost-customer-confidence-campaign-performance-branded-links-emails-content
2️⃣ Capture responses from 3rd party forms – https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/customer-insights/dynamics365-customer-insights-journeys/capture-responses-external-third-party-forms
3️⃣ Collect data with unmapped form fields – https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/customer-insights/dynamics365-customer-insights-journeys/collect-extra-customer-information-without-creating-custom-attributes
4️⃣ Build and test journeys before deployment – https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/customer-insights/dynamics365-customer-insights-journeys/confidently-build-test-journeys-before-deploying-production-alm-using-power-platform-solutions
5️⃣ Manage customer consent from contact and leads – https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/customer-insights/dynamics365-customer-insights-journeys/easily-manage-customer-consent-contact-lead-forms
6️⃣ Reference copies of sent emails in timeline – https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/customer-insights/dynamics365-customer-insights-journeys/easily-reference-copies-sent-emails-timeline
7️⃣ Track and use website interactions – https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/customer-insights/dynamics365-customer-insights-journeys/engage-customers-personalized-messages-based-website-interactions
8️⃣ Ensure messages go to the right contact email address – https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/customer-insights/dynamics365-customer-insights-journeys/ensure-messages-go-right-contact-email-address
9️⃣ Auto-management of segments – https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/customer-insights/dynamics365-customer-insights-journeys/get-faster-insights-at-scale-automatic-management-segments-measures
1️⃣0️⃣Double opt in for Realtime – https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/customer-insights/dynamics365-customer-insights-journeys/improve-engagement-compliance-double-opt-in
1️⃣1️⃣ Improve reliability of insights with advanced bot protection – https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/customer-insights/dynamics365-customer-insights-journeys/improve-reliability-insights-advanced-bot-protection
1️⃣2️⃣ Test real-time events faster with a developer portal – https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/customer-insights/dynamics365-customer-insights-journeys/instrument-test-real-time-events-faster-developer-portal
1️⃣3️⃣ A/B testing within emails – https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/customer-insights/dynamics365-customer-insights-journeys/optimize-engagement-increase-conversion-rates-email-ab-testing
1️⃣4️⃣ Prevent duplicate emails to contacts – https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/customer-insights/dynamics365-customer-insights-journeys/prevent-duplicate-emails-contacts-that-share-email-address
1️⃣5️⃣ Journey split tiles – https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/customer-insights/dynamics365-customer-insights-journeys/provide-varied-experiences-one-journey-using-journey-split-tiles
1️⃣6️⃣ Send up to 10x interactions – https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/customer-insights/dynamics365-customer-insights-journeys/reach-customers-quickly-10x-increased-throughput
1️⃣7️⃣ Add send scheduling within journeys – https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/customer-insights/dynamics365-customer-insights-journeys/reach-customers-at-right-moment-send-scheduling
1️⃣8️⃣ Improved journey flow analysis – https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/customer-insights/dynamics365-customer-insights-journeys/understand-optimize-journeys-customer-analysis
1️⃣9️⃣ Qualification rules for leads – https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/customer-insights/dynamics365-customer-insights-journeys/qualify-leads-route-sales-when-buying-likely
The release notes for Dynamics 365 Wave 1 2024 have been published. My good friend Amey Holden and I got together to chat about each proposed change or new feature from the Customer Insights – Journeys section (formerly D365 Marketing).
Wave 1 2024 D365 Marketing Overview
🚀 Customer Insights – Journeys: https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/customer-insights/dynamics365-customer-insights-journeys/planned-features
🎯 Customer Insights – Data: https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/customer-insights/dynamics365-customer-insights-data/planned-features
Wave 1 Item Links:
1️⃣ Branded links for email and content – https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/customer-insights/dynamics365-customer-insights-journeys/boost-customer-confidence-campaign-performance-branded-links-emails-content
2️⃣ Capture responses from 3rd party forms – https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/customer-insights/dynamics365-customer-insights-journeys/capture-responses-external-third-party-forms
3️⃣ Collect data with unmapped form fields – https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/customer-insights/dynamics365-customer-insights-journeys/collect-extra-customer-information-without-creating-custom-attributes
4️⃣ Build and test journeys before deployment – https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/customer-insights/dynamics365-customer-insights-journeys/confidently-build-test-journeys-before-deploying-production-alm-using-power-platform-solutions
5️⃣ Manage customer consent from contact and leads – https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/customer-insights/dynamics365-customer-insights-journeys/easily-manage-customer-consent-contact-lead-forms
6️⃣ Reference copies of sent emails in timeline – https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/customer-insights/dynamics365-customer-insights-journeys/easily-reference-copies-sent-emails-timeline
7️⃣ Track and use website interactions – https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/customer-insights/dynamics365-customer-insights-journeys/engage-customers-personalized-messages-based-website-interactions
8️⃣ Ensure messages go to the right contact email address – https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/customer-insights/dynamics365-customer-insights-journeys/ensure-messages-go-right-contact-email-address
9️⃣ Auto-management of segments – https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/customer-insights/dynamics365-customer-insights-journeys/get-faster-insights-at-scale-automatic-management-segments-measures
1️⃣0️⃣Double opt in for Realtime – https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/customer-insights/dynamics365-customer-insights-journeys/improve-engagement-compliance-double-opt-in
1️⃣1️⃣ Improve reliability of insights with advanced bot protection – https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/customer-insights/dynamics365-customer-insights-journeys/improve-reliability-insights-advanced-bot-protection
1️⃣2️⃣ Test real-time events faster with a developer portal – https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/customer-insights/dynamics365-customer-insights-journeys/instrument-test-real-time-events-faster-developer-portal
1️⃣3️⃣ A/B testing within emails – https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/customer-insights/dynamics365-customer-insights-journeys/optimize-engagement-increase-conversion-rates-email-ab-testing
1️⃣4️⃣ Prevent duplicate emails to contacts – https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/customer-insights/dynamics365-customer-insights-journeys/prevent-duplicate-emails-contacts-that-share-email-address
1️⃣5️⃣ Journey split tiles – https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/customer-insights/dynamics365-customer-insights-journeys/provide-varied-experiences-one-journey-using-journey-split-tiles
1️⃣6️⃣ Send up to 10x interactions – https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/customer-insights/dynamics365-customer-insights-journeys/reach-customers-quickly-10x-increased-throughput
1️⃣7️⃣ Add send scheduling within journeys – https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/customer-insights/dynamics365-customer-insights-journeys/reach-customers-at-right-moment-send-scheduling
1️⃣8️⃣ Improved journey flow analysis – https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/customer-insights/dynamics365-customer-insights-journeys/understand-optimize-journeys-customer-analysis
1️⃣9️⃣ Qualification rules for leads – https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/customer-insights/dynamics365-customer-insights-journeys/qualify-leads-route-sales-when-buying-likely
source
More About This Author
Array
Dyn365CE8 May 2024Moving Documents From One File Column To Another Using Power Automate
Dyn365CE7 May 2024Using The Pipeline View To Manage Your Opportunities
Dyn365CE2 May 2024Checking Contact Attributes Or Contact Point Consent Records In Realtime Marketing
Dyn365CE30 April 2024Sending Event Registration QR Code Via SMS
