D365 Customer Service Swarming using Teams(preview) In this video I will discuss the new swarming preview feature for Dynamics 365 Customer Service. I will explain what ‘swarming’ is, how to
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Customer Service Admin Center App: Quick setups In this video I will be discussing a new preview feature called ‘Quick Setups’ which is currently accessible from the Customer Service Admin
If you’re a Microsoft partner, is it a good idea to include your customer’s developers in your Scrum team? Will it increase your velocity or drag it down? What if
Microsoft Dynamics 365 Customer Journey Orchestration with Lori Lamkin Listen to Lori Lamkin chat about Microsoft Dynamics 365 Customer Journey Orchestration. What You Will Learn: ✅ A brief introduction about
FULL SHOW NOTES https://podcast.nz365guy.com/326 Today’s guest is from Washington in the United States, Lori Lamkin, who works for Microsoft as the Vice President in Dynamics 365 Sales Marketing and Customer
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