Having a business system that gives actionable insights is important, allowing staff to be able to take information and turn it into useful knowledge…
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The importance of segregated deployment environments for any IT application cannot be understated. Even if this only comprises of a single test/User Acceptance Testing (UAT)…
Earlier this month, a colleague escalated an issue to me involving Dynamics CRM/365 Customer Engagement (CRM/D365CE), specifically relating to email tracking. This feature is…
This blog is a personal project; all opinions are my own and do not necessarily reflect those of my employer. This blog and its…
