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Create a Customer Sentiment Solution in Dynamics 365 CE using Azure Cognitive Services – crmcat - 365 Community

Create a Customer Sentiment Solution in Dynamics 365 CE using Azure Cognitive Services – crmcat

Having a business system that gives actionable insights is important, allowing staff to be able to take information and turn it into useful knowledge relevant to their goals and mission within the business. This mission often involves interacting with customers. In an era of self-service, it’s not all the time the interactions are outbound, and customer interactions can come through via…

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Create a Customer Sentiment Solution in Dynamics 365 CE using Azure Cognitive Services – crmcat

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Author: Sarah Critchley

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