Introduction In today’s data-driven world, understanding and interpreting customer sentiments is crucial for businesses looking to thrive in highly competitive markets. Leveraging the power…
This wasn’t an easy post. It was difficult getting to work with Power Automate and actually understanding how it works, BUT, I made it.…
Within Microsoft’s Unified Routing for Dynamics 365 we can route work items using AI based sentiment predictions. Say you detect that a customer is…
Many moons ago when I was studying towards my Computer Science degree, the term ‘Netiquette’ was used to define an acceptable way of communicating…
This past weekend I have been playing around a little more with Power Automate. I was off on Friday for Independence Day, since the…
