Dynamics 365 Customer Engagement
Microsoft Teams Chat Collaboration In D365 Marketing
Using Microsoft Teams is just what most organisations do now. For those using Dynamics 365, there are many options to integrate the two. Microsoft…
Tag: Chat
Dynamics 365 Customer Engagement
Steve has yet another Chat with Charles
My fourth chat with Charles Lamanna, who recently took over the helm of all Business Applications for Microsoft. The post Steve has yet another…
Dynamics 365 Customer Engagement
D365 Marketing Chat With Amey Holden – Discussing Marketing Features from Wave 1 2022
Last week we saw the release of the Dynamics 365 Wave 1 2022 release notes from Microsoft. Lisa Crosbie and I talked through our…
Dynamics 365 Customer Engagement
Microsoft Teams embedded chat | Part 2
In late October of 2021 I wrote an article about one of my favorite new features in Dynamics 365. Yes, you guessed it, I…
Dynamics 365 Customer Engagement
Microsoft Teams embedded chat
Finally it’s here: Microsoft Teams embedded chat in Dynamics 365. I have waited a long time for this functionality to become available as I…