In this post I will suggest some basic steps worth considering if you’re trying to reduce chat spam when using Microsoft’s Dynamics 365 Contact Center. I have previously explained how
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Chat 2 – Marketing Journeys – Real-time Chats Real-time chats for Dynamics 365 Marketers with Amey Holden and Megan V. Walker. Amey and I have a little catch up, and
Chat 1 – Marketing Journeys – Real-time Chats Real-time chats for Dynamics 365 Marketers with Amey Holden and Megan V. Walker. Amey and I have a little catch up, and
Recently I noticed that a couple of my customers hadn’t set the options on their chat widgets to only show on certain domains. If you are using the chat channel
Wave 2 2024 Customer Insights Journey Chat With Amey Holden The release notes for Dynamics 365 Wave 2 2024 have been published. My good friend Amey Holden and I got
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