CRM is not just about Sales
Jul07

CRM is not just about Sales

“We’re not looking for a Sales solution“, said the person on the other end of the phone call. I have heard this many times. While those of us in the Power Platform arena know that Sales is only one of the business problems we can solve with the tools today, many still think “Sales” when they hear Dynamics 365. Once more from the top I have previously explained some of the evolution of what… Continue...

Read More
Power Apps – The truth about $10
Jun18

Power Apps – The truth about $10

When Model-Driven Power Apps first appeared on the scene, it brought with it a $40 per user license called Power Apps P2. Earlier this year Microsoft launched a $10 per App “Pass”. Clearly $10 is going to get some eyeballs, along with a lot of skepticism about it having a place in an organization that may be paying $100 per user plus. So let’s talk about it. “Your going to like it” I believe…...

Read More
Walking the Talk
Jun12

Walking the Talk

I usually avoid discussing my products or services on the blog, people seem to get annoyed. But I was having a chat with an ISV the other day, who said he had found me via this blog. He asked me how much of my ISV opinions were “theoretical”, and did I actually have any ISV solutions. So if you don’t want to hear about my stuff, stop reading or listening now. AppSource As many of you know, I… Continue Reading...

Read More
Steve has another chat with Alysa Taylor
Jun04

Steve has another chat with Alysa Taylor

In this episode of “Steve has a Chat”, I catch up again with Alysa Taylor, Corporate Vice President for Microsoft, to get the latest from the Queen of Marketing for Microsoft Business Applications Group. We chat about the success of Virtual Events, Customer Insights, Power Apps vs Power Apps, and touched on SMB.  Enjoy! BTW, don’t forget, Mark Smith (@nz365guy) and I do PowerUpLive every… Continue Reading Steve...

Read More
Steve has a third chat with Guggs
Apr11

Steve has a third chat with Guggs

In this episode of “Steve has a Chat”, I catch up again with Steven Guggenheimer “Guggs” to get the latest on the ISV Connect program. It seems that the word is out at Microsoft about calls from me… they all seem ready now. But I still had a few surprises for him.  Enjoy! BTW, don’t forget, Mark Smith (@nz365guy) and I do PowerUpLive every Tuesday at 4PM EST, click here to be alerted,...

Read More
Tried Dynamics 365? Take another look at Power Apps.
Apr06

Tried Dynamics 365? Take another look at Power Apps.

As I think back to past customers of Dynamics 365, not all of them were successful. The challenges that brought them to Dynamics 365 were real enough, but at the time we only had one solution to try and solve them with. I would love to snap my fingers and take Power Apps back in time. Sledgehammers Dynamics 365, borne out of it’s predecessor, Dynamics CRM Online, is a software marvel. I’m… Continue Reading Steve...

Read More
Steve has a third chat with Charles Lamanna
Mar30

Steve has a third chat with Charles Lamanna

I try and sneak up on Charles Lamanna a third time, but he was ready for it, “fool me once”. Recently promoted to CVP, Citizen Application Platform I wanted to check in with Charles, who was working from home, about some of the things that are going on.  We covered a lot of topics, including the post-virus workplace, RPA, API Limits, Multiplexing and Restricted Entities. Enjoy! BTW, don’t… Continue Reading...

Read More
The Cost of Hemorrhaging Money
Mar25

The Cost of Hemorrhaging Money

Most people I am talking to today are starting to think about their businesses in these odd times. Many are naturally concerned about a reduction in revenue. But the counter-part to revenue is cost. Since the revenue side may be out of our control to some degree, the cost side is more critical than ever. Athletic I work with a lot of businesses of all sizes. From my first-hand experience,… Continue Reading Steve Mordue...

Read More
The Last Nail in the On-Premise Coffin
Mar24

The Last Nail in the On-Premise Coffin

The Conona Virus is having many different effects on the world, most are negative, but there are some that may actually be positive. For example, with workers being asked to work from home at an unprecedented rate, and that will no doubt go higher, one major point of failure will be on-premise based solutions. Let’s unpack this. Remote Workers Looking from the balcony of my downtown… Continue Reading Steve Mordue...

Read More
Dynamics 365 Team Member gets Locked
Feb26

Dynamics 365 Team Member gets Locked

You were warned, you panicked, then realized nothing was happening immediately. So the trusty Team Member licenses kept chugging along, continuing to perform well beyond their boundaries. I wrote about this day coming back in May of 2018, and now finally, it’s just around the corner…. prepare for the panic. Sum it up In a nutshell, if you bought Team Member licenses after October 1st of 2018,… Continue Reading Steve...

Read More
Power Apps Potholes
Feb12

Power Apps Potholes

There are a couple of different ways to approach building a Power App… and I am not referring to Canvas vs. Model-Driven here, but rather, the environment type. Today, you can build a Power App on either a “vanilla” CDS environment, or on a Dynamics 365 CDS environment. Why does it matter? Vanilla Let’s quickly discuss the Vanilla approach as it is the safest, which I will explain why later…. Continue...

Read More
Power Platform – ISV Ready
Feb05

Power Platform – ISV Ready

As an ISV I want to be able to take full advantage of everything that Microsoft’s Power Platform can offer. Like SI’s and customers, I get excited when I see the roadmap of features that are coming… it is mind-boggling. Unfortunately, just because something goes GA, does not mean it is “ISV Ready”. ISV Connect Technical Summit I recently attended the least “technical”, technical event I...

Read More
Business Models Continued
Feb04

Business Models Continued

I know had previously written about Partner business models, but I can’t find that post. I recall discussing our “Blocks of Hours” model, and how it was working well for both us and our customers. But I was seeing some cracks in it, and decided to create yet another business model, that we are starting to use now, that shows even better potential. What is a Business Model? At some point in… Continue Reading...

Read More
Shining a Light on Shadow IT
Feb04

Shining a Light on Shadow IT

The IT organization, inside of most enterprise customers, is primarily focused on Security, Governance and Compliance these days. One of the biggest tools in their arsenal is the word “No”.  That approach, to requests from various departments for solutions to help them accomplish their goals, planted the seeds for Shadow IT, and that Genie is not going back in the bottle. Shadow IT In every… Continue Reading Steve...

Read More
Steve Reviews a Solution
Dec19

Steve Reviews a Solution

I know… this is out of left field right? Me doing a review of a Power Platform solution. But I know the team behind it, and I thought hmm… maybe this could be an angle for some new blog content. So, what the hell! BTW, I am not being compensated for this, nor did they offer… cheap bastards. What’s wrong with sales today? Sales has always been a black box. Great sellers have their secrets, but… Continue...

Read More
Dynamics 365 – ISV Protection?
Nov27

Dynamics 365 – ISV Protection?

As an ISV, with solutions for both Dynamics 365 and Power Apps, I was encouraged about the attention that Business Applications ISVs are getting recently. Unfortunately, I.P. protection is not one of the items coming anytime soon. Managed Solution Myth Many ISVs believe that their managed solutions are safe. Having taken great pains to ensure that their managed solution never gets in the wrong… Continue Reading Steve Mordue...

Read More
Power Apps – Licenses vs. Passes
Nov25

Power Apps – Licenses vs. Passes

Many of you have probably heard me talk about the new Power Apps Per App Plans. At $10ea, I know a lot of people are inquiring about it from my Save 90% post a while back. It’s real, but it’s different. Until Jukka writes the definitive post on this, I will give you my thoughts. Licensing One thing that most everyone can agree on, is that licensing for the Power Platform is complicated. It was… Continue Reading Steve...

Read More
Power begets Power
Nov08

Power begets Power

Okay, I know it has been a while since I wrote a post. It’s been a very busy time, and since Mark Smith and I started do a weekly live show, I felt the base was sort of covered. But people have pointed out that my retweeter has run out of fresh content, so I am compelled to write this. Whirlwind Continues So I had a last minute change of plans, and headed over to Ignite for the first few… Continue Reading Steve Mordue...

Read More
Steve has another chat with Guggs
Oct31

Steve has another chat with Guggs

In this episode of “Steve has a Chat”, I catch up again with Steven Guggenheimer “Guggs” to get the latest on the ISV Connect program. I also had a few surprises for him.  Enjoy! BTW, don’t forget, Mark Smith (@nz365guy) and I do PowerUpLive every Wednesay at 4PM EST, click here to be alerted, and here’s a link to the replays!   Continue Reading Steve Mordue MVP’s Article on their blog...

Read More
Steve has another chat with Charles Lamanna
Sep16

Steve has another chat with Charles Lamanna

In this episode of “Steve has a Chat”, I try and sneak up on Charles Lamanna again, but no dice. Recently promoted to CVP, Citizen Application Platform I wanted to see if I could get Charles to help clear up some of the confusion around licensing and API limits that seem to be the topic of the day. He was more than happy to help me set the record straight. Enjoy! BTW, don’t forget, Mark Smith… Continue Reading...

Read More
Power Platform – Architecting 101
Aug29

Power Platform – Architecting 101

The Power Platform is on fire! Lot’s of partners, developers and citizens are all creating all kinds of things at a rapid pace, it all seems so easy. Unfortunately many of them will get down the road and realize they should have taken a fork a few miles back. Let’s see if we can map out the right path from the jump. Whatcha gonna do? Before thinking about where to start, you should have clear… Continue Reading Steve...

Read More
Dynamics 365 – Buried Skeletons
Aug29

Dynamics 365 – Buried Skeletons

Recently, our contact on a large multi-year customization effort for a customer left. The new person who came in seemed to be of a mind to change things up. What was a highly effective and collaborative effort, suddenly became a battle over every hour billed. I’m on the verge of kicking them to the curb, but… Screwed by Nature There is an interesting anomaly in our business, that can… Continue Reading Steve Mordue...

Read More
Steve has a Chat with Mona Baset
Aug12

Steve has a Chat with Mona Baset

Typically I am catching Microsoft leaders on my “Steve has a Chat” podcast, this time I thought I would try and pounce on an Enterprise Customer to get some candid feedback on PowerApps. Mona Baset, AVP of Information and Analytics Services for Atrium Health was game for a chat. Atrium Health is comprised of 40 hospitals and 900 locations in the Carolinas and Georgia. Some of the things Mona… Continue Reading Steve...

Read More
PowerApps vs. PowerApps
Aug06

PowerApps vs. PowerApps

It seems clear to me from listening to people on social media, comments on my posts, and generally having an ear to the ground, that too many people, including many who should not be, are still confused about PowerApps… and wouldn’t they be? A Quick Quiz. What is a PowerApp?  A Mobile Application you built on top of SharePoint  A Mobile Application you built on top of the common data… Continue Reading Steve Mordue...

Read More
Reduce your Dynamics 365 License costs by 92%?
Aug05

Reduce your Dynamics 365 License costs by 92%?

I hinted in my last post about possibly being able to reduce your Dynamics 365 license costs by up to 92%. I may have been a little too coy, so I titled this post more overtly. Was I just bullshitting you? Well… not all of you. It Depends Follow me here as there are a lot of “ifs”, but many organizations will meet them. IF, you are paying $115/user/month for the Dynamics 365 Customer… Continue Reading Steve...

Read More
Updating to Unified Interface? PowerApp it!
Aug01

Updating to Unified Interface? PowerApp it!

The Dynamics 365 Web Client is going to be deprecated soon. If you have not transitioned to the Unified Interface, time is running out to be in control of that process for yourself. Maybe there is a reason to look at this “chore” as an “opportunity”. Unified Interface The Unified Interface is awesome, a vast improvement over the previous Web Client. Yet a significant number of organizations… Continue...

Read More
The ISV Revenue Sharing Addendum Review
Jul25

The ISV Revenue Sharing Addendum Review

The ground is shifting under Microsoft Business Applications ISVs. Only time will tell if it is shifting forward or backward. Regardless, to continue existing, you will need to sign a new document, so let’s take a look at it. A room full of Elephants Microsoft’s new “Business Applications ISV Connect Program” hopes to be a comprehensive program for ISV success, yet it’s most often referred to…...

Read More
Steve chats with Muhammad Alam
Jul11

Steve chats with Muhammad Alam

In this episode of “Steve has a Chat“, I was able to catch Muhammad Alam before he headed out for Inspire. Muhammad is the General Manager of the Dynamics 365 Finance and Operations (F&O) team, and recently Microsoft Business Central was added to his list of responsibilities. He has been with Microsoft since 2005, so he knows where the bodies are buried. We covered a lot of ground,… Continue Reading Steve Mordue...

Read More
Microsoft’s Partner Network needs an Enema
Jul09

Microsoft’s Partner Network needs an Enema

I recently tweeted a link to an obscure Microsoft post I found about eliminating IUR. I thought at the time, “this is going to get messy“. I followed up with a post on it myself, which promptly blew up, and now there is actually a petition someone started. Just to be clear… I did not sign this petition, and I will not be wielding any pitchforks at Inspire. Why not? It Had to Happen The… Continue Reading Steve...

Read More
Microsoft to Partners, “The Free Rides are Over!”
Jul07

Microsoft to Partners, “The Free Rides are Over!”

The news media and investor market is certainly embracing the “Softer” side of Microsoft introduced since the appointment of Satya Nadela as CEO. While the company’s stock is at an all-time high, it seems Microsoft’s network of Partners are being gradually introduced to a new “Harder” side. Partners Pummeled In recent months, partners have seen a continuous barrage of changes that are…...

Read More
Live from Microsoft Business Applications Summit! – Steve Mordue
Jun18

Live from Microsoft Business Applications Summit! – Steve Mordue

Mark Smith (aka @nz365guy) and I came up with the idea to live stream to YouTube from the Microsoft Business Applications Summit which recently concluded. Microsoft gave us a spot in the middle of the Expo, and we grabbed people walking by. For those of you who missed us live, here is a list of some replays. We had some fun interviewing several Microsofties, enjoy! Steve and Mark… Continue Reading Steve Mordue MVP’s...

Read More
Steve has a Chat with Jeff York
Jun06

Steve has a Chat with Jeff York

Check out this episode! Continue Reading Steve Mordue MVP’s Article on their blog

Read More
Steve Chats with Hayden Stafford
Jun06

Steve Chats with Hayden Stafford

Check out this episode! Continue Reading Steve Mordue MVP’s Article on their blog

Read More
Steve has a Chat with Hayden Stafford – Steve Mordue
Jun03

Steve has a Chat with Hayden Stafford – Steve Mordue

In this episode of “Steve has a Chat“, I tried to sneak up on Hayden Stafford, but he sniffed me out immediately once he answered the phone. He caught me, but he didn’t hang up! Hayden is the Corporate Vice President for WW Business Applications Sales, basically “the” top sales guy. His excitement about what has, and will be happening in the business applications space for… Continue Reading Steve Mordue MVP’s Article on...

Read More
Steve has a Chat with Jeff York – Steve Mordue
May24

Steve has a Chat with Jeff York – Steve Mordue

In this episode of “Steve has a Chat“, I nabbed Jeff York, who happened to be sitting at his “dusty” desk. One of my favorite podcasts so far! Jeff is the Chief Financial Officer for the Microsoft Business Applications group, and knows exactly where the bodies are buried. Did he tell me? You will have to listen and see. While you may not be familiar with Jeff, he is one of the… Continue Reading Steve Mordue MVP’s Article...

Read More
Power Platform and the Definition of Done – Steve Mordue
May19

Power Platform and the Definition of Done – Steve Mordue

One of the sessions at D365 Saturday Philadelphia this past weekend was “Managing a D365 CE Project” by Jennyfer Hogeland, it was a great session. On one of her slides she described “Definition of Done”, and that phrase stuck in my head. Done I don’t know about you, but when I hear the word “Done”, I assume something has completed. When I am “done” with a meal at a… Continue Reading Steve Mordue MVP’s Article on their...

Read More
Are you brave enough to ask your customers how you are doing? – Steve Mordue
May14

Are you brave enough to ask your customers how you are doing? – Steve Mordue

I am currently in the software consulting business supporting Microsoft’s Power Platform. As you may know, I write about it a lot, but for this post I wanted to veer off a little bit from my typical subject matter. Instead I wanted to talk about customers, and their experiences with companies that provide services. Epiphany I was talking to one of our customer-facing people a few… Continue Reading Steve Mordue MVP’s...

Read More
PowerApps – Why Spreadsheets Suck – Steve Mordue
May13

PowerApps – Why Spreadsheets Suck – Steve Mordue

What a wonderful invention spreadsheets were. For many things, I don’t know how we even managed before them. Okay, I do know, because I am that old… we managed things poorly. Spreadsheets solved so many challenges, that they eventually created new ones. 1-2-3 The first spreadsheet software I actually used was called 1-2-3 from Lotus, back around 1985. I created all sorts of… Continue Reading Steve Mordue MVP’s Article on...

Read More
Common Data Service – Strategies and Silos – Steve Mordue
May07

Common Data Service – Strategies and Silos – Steve Mordue

So the buzz about the Common Data Service (CDS) has reached a deafening stage. It is the most exciting thing that has come out of the Microsoft Business Applications group in a decade. The possibilities jumped into the category of “endless”. So how do you start with something that is endless? Quick Primer I previously wrote about the Common Data Service here, but let’s have a… Continue Reading Steve Mordue MVP’s Article on...

Read More
Dynamics 365 Business Central – Is it a SMB Solution? – Steve Mordue
May07

Dynamics 365 Business Central – Is it a SMB Solution? – Steve Mordue

It seems that many people are confused about where Dynamics 365 Business Central fits into the landscape. Is it an ERP… a CRM… is it for SMB… Midsized…Enterprise? Is it part of the Power Platform? At the risk of annoying my BC Partner friends once again, I will take a stab at it. Origins It would be helpful to know the origins of Dynamics 365 Business Central “BC”, to… Continue Reading Steve Mordue MVP’s Article on their...

Read More
Dynamics 365 – The Upsides to the new ISV Program – Steve Mordue
May02

Dynamics 365 – The Upsides to the new ISV Program – Steve Mordue

I recently wrote a post about the coming Revenue Sharing model for Microsoft Business Applications ISV’s. As expected, there is some screaming going on about forking over some of your revenue to Microsoft. But there is another side of that story… what Microsoft will be doing in return. Recap Starting soon Microsoft will be moving to a pay-to-play model for ISVs. The first reaction… Continue Reading Steve Mordue MVP’s...

Read More
PowerApps Component Framework – Frosting on the Cake – Steve Mordue
Apr24

PowerApps Component Framework – Frosting on the Cake – Steve Mordue

I usually wait a week or two to weigh in on new announcements from Microsoft. I like to let the noise die down a little, and see how others are responding to the news. But I am way too excited about the Public Preview launch of the PowerApps Component Framework. What’s in a Name? The journey to Public Preview has been a rather long one. Originally coined the “Custom Control… Continue Reading Steve Mordue MVP’s Article on...

Read More
Microsoft steps up to Salesforce’s AppExchange – Steve Mordue
Apr18

Microsoft steps up to Salesforce’s AppExchange – Steve Mordue

Let’s be real… the Business Applications IVS motion from Microsoft to date, has been a shit show. Many budding ISVs struggled to navigate the program(s) only to reach the conclusion that there was not much there. For all the talk about how important ISVs are, Microsoft’s actions to date have failed to live up to their words. I want to personally apologize. The Boy who cried… Continue Reading Steve Mordue MVP’s Article on...

Read More
Power Platform – CDS Explained for Normal People – Steve Mordue
Mar25

Power Platform – CDS Explained for Normal People – Steve Mordue

There is quite a bit of information in the wild for technically savvy people, around the Power Platform and it’s underlying Common Data Service. I want to see if I can make that understandable to us Normal people. Skipping History I know, many of you were thinking, “Ugh, here comes Steve’s long, drawn-out ‘How we got here’ story”. But this is for the normal people, who… Continue Reading Steve Mordue MVP’s Article on their...

Read More
Dynamics 365 – Dead is a Strong Word – Steve Mordue
Mar24

Dynamics 365 – Dead is a Strong Word – Steve Mordue

My fellow MVP, good friend and co-collaborator on PowerISV, Mark Smith (aka @nz365guy) is on a “Shock and Awe” campaign that opens with the phrase: “Dynamics 365 is Dead!“. But is it? The House that D365 Built At the recently concluded MVP Summit, Mark had the opportunity to lob his “D365 is Dead” grenade at Charles Lamanna for reaction. Charles seemed legitimately puzzled… Continue Reading Steve Mordue MVP’s Article on...

Read More
Power Platform – The Uncommon Data Service – Steve Mordue
Mar24

Power Platform – The Uncommon Data Service – Steve Mordue

Fresh from a week of “drinking from the firehose” at the Microsoft MVP Summit, several things became quite apparent to me. MVPs like to drink, and the Common Data Service, is anything but “Common”. It will continue… indefinitely It seems that whenever Microsoft announces a “new” way to do something, they are hesitant to say the the “old” way will be eliminated. “We… Continue Reading Steve Mordue MVP’s Article on their...

Read More
Power Platform – The Developer’s Dilemma – Steve Mordue
Mar15

Power Platform – The Developer’s Dilemma – Steve Mordue

As I have been exploring the Power Platform, I continue to make new discoveries every day. I am not a developer, but I have developers on my team. Lately, I am noticing that we are pulling them into projects much less often than in the recent past. I wonder what the future-state of this will be… Power Platform We are in that fuzzy time, between something “new and significant”… Continue Reading Steve Mordue MVP’s Article on...

Read More
Steve Chats with Alysa Taylor – Steve Mordue
Jan10

Steve Chats with Alysa Taylor – Steve Mordue

In this episode of “Steve has a Chat“, I snagged Alysa Taylor, fresh back from the holidays. Alysa is the Corporate Vice President, Business Applications and Global Industry, responsible for the Marketing Pillar, which sits between the Sales Pillar, run by Hayden Stafford, and the Engineering Pillar, headed by James Phillips. We chatted about a bunch of stuff, including Pricing,… Continue Reading Steve Mordue MVP’s Article...

Read More
Steve Chats with Gavriella Schuster – Steve Mordue
Jan03

Steve Chats with Gavriella Schuster – Steve Mordue

In this episode of “Steve has a Chat“, I caught Gavriella Schuster, first thing in the morning, on her first day back at work of 2019. Gavriella is a Corporate Vice President for Microsoft, who has been looking after Partners for decades. She heads up the One Commercial Partner organization. We chatted about OCP, Partner Center, ISVs and a few other things. Enjoy! Related Posts

Read More
Microsoft Business Applications – Breaking Down the Landscape – Steve Mordue
Dec18

Microsoft Business Applications – Breaking Down the Landscape – Steve Mordue

From my blog analytics I am able to see the search terms that led readers to my blog. Several of these are along the lines of “What is PowerApps?”, “Difference between F&O and CE?”, “Difference between Power Platform and Dynamics 365?”, etc. I have written about some of these individually, but it seems that an overview of where they “fit” together would be helpful. Who… Continue Reading Steve Mordue MVP’s Article on...

Read More