We can import contacts AND variables to Dynamics 365 Customer Voice so we can send out personalised surveys. This is great because it means we can still send out surveys with related data being displayed for the respondent, and do so without using Microsoft Power Automate. Prior to sending out the survey, we can also determine if the variables being imported should be saved along with the…
Continue Reading Megan V. Walker’s Article on their blog
http://meganvwalker.com/recording-anonymous-feedback-while-capturing-variables-in-d365-customer-voice/
Blog Syndicated with Megan V. Walker’s Permission
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