Microsoft’s Omnichannel for Customer Service allows us to communicate with customers on many channels, in this post I will review how to configure the ability to converse with customers using Twitter.
I guess I don’t really need to explain how popular Twitter is …. Twitter averages 330 million monthly active users every month, with 500 million tweets being sent every day! With statistics…
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Omnichannel for Customer Service – Twitter
Microsoft’s Omnichannel for Customer Service allows us to communicate with customers on many channels, in this post I will review how to configure the ability to converse with customers using Twitter. I guess I don’t really need to explain how popular Twitter is ….
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