I am very pleased to announce my first Microsoft Omnichannel for Customer Service training course
Omnichannel for Customer Service is part of the Microsoft Digital Contact Center Platform, a comprehensive solution for contact centers. This is a “must attend” course for anyone implementing Dynamics 365 into contact centers.
It is fair to say that all contact center projects…
Continue Reading Neil Parkhurst’s Article on their blog
Omnichannel for Customer Service Training – March 2023
Omnichannel for Customer Service is part of the Microsoft Digital Contact Center Platform, a comprehensive solution for contact centers. This is a “must attend” course for anyone implementing Dynamics 365 into contact centers.
Blog Syndicated with Neil Parkhurst’s Permission
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