I am very pleased to announce my first Microsoft Omnichannel for Customer Service training course
Omnichannel for Customer Service is part of the Microsoft Digital Contact Center Platform, a comprehensive solution for contact centers. This is a “must attend” course for anyone implementing Dynamics 365 into contact centers.
It is fair to say that all contact center projects…
Continue Reading Neil Parkhurst’s Article on their blog
https://neilparkhurst.com/2024/01/11/omnichannel-for-customer-service-training-march-2023/
Blog Syndicated with Neil Parkhurst’s Permission