We’ve started off looking at the new Omnichannel Admin Center in Part I. I’m going to continue going through the wonderful new app (interface?), showcasing the functionality that’s different (there’s no point in me mentioning things that are the same, right?).
So having taken a look at the general overview, let’s start delving deeper into how it really is better!
Queues are…
Continue Reading thecrmninja’s Article on their blog
Omnichannel Admin Center (Part II) ” The CRM Ninja
We’ve started off looking at the new Omnichannel Admin Center in Part I. I’m going to continue going through the wonderful new app (interface?), showcasing the functionality that’s different (there’s no point in me mentioning things that are the same, right?). So having taken a look at the general overview, let’s start delving deeper into …
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