So there’s a new kid on the block. Or rather, it’s probably more accurate to say that there’s a new app available in Dynamics 365! This is the ‘Omnichannel Admin Center’ app that’s now present for anyone who currently has Omnichannel installed in their environment, or who is creating a new installation of Omnichannel.

So, what is this all about then?
Well, let’s back up a step here….
Continue Reading thecrmninja’s Article on their blog
Omnichannel Admin Center (Part I) ” The CRM Ninja
So there’s a new kid on the block. Or rather, it’s probably more accurate to say that there’s a new app available in Dynamics 365! This is the ‘Omnichannel Admin Center’ app that’s now present for anyone who currently has Omnichannel installed in their environment, or who is creating a new installation of Omnichannel.
Blog Syndicated with thecrmninja’s Permission
More About This Author

Array
Dyn365CE23 October 2023Developer environments – new capabilities to create for users
Dyn365CE20 September 2023Developer Environment Routing!
Dyn365CE25 July 2023Default Environment – How to handle?
Dyn365CE10 May 2023New Power Platform Security Role Editor