Omnichannel Admin Center (Part I)

So there’s a new kid on the block. Or rather, it’s probably more accurate to say that there’s a new app available in Dynamics 365! This is the ‘Omnichannel Admin Center’ app that’s now present for anyone who currently has Omnichannel installed in their environment, or who is creating a new installation of Omnichannel.

So, what is this all about then?

Well, let’s back up a step here….

Continue Reading thecrmninja’s Article on their blog

Omnichannel Admin Center (Part I) ” The CRM Ninja

So there’s a new kid on the block. Or rather, it’s probably more accurate to say that there’s a new app available in Dynamics 365! This is the ‘Omnichannel Admin Center’ app that’s now present for anyone who currently has Omnichannel installed in their environment, or who is creating a new installation of Omnichannel.

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