This blog is continuation on the AI for Dynamics 365 series. Earlier I had written about Dynamics 365 AI for Sales, this blog focuses on Dynamics 365 AI for Customer Service Insights.
Microsoft with its April 2019 release is introducing many new AI apps. The Dynamics 365 AI for Customer Service Insights app is currently in public preview and will be in General Availability soon.
Why Customer…
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Microsoft Dynamics 365 without code: Dynamics 365 AI for Customer Service Insights
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