I am creating a series of blog posts that collectively are designed to help anyone preparing for the Microsoft Dynamics 365 Customer Engagement Core exam. (aka MB-200) In this post I will look at concepts around hierarchical relationships.
You can see below that we have a section of the exam which covers managing entities and data. Within this section needing to know how to create and modify…
Continue Reading Neil Parkhurst’s Article on their blog
MB 200: Microsoft Dynamics 365 Customer Engagement Core – Hierarchical Relationships
I am creating a series of blog posts that collectively are designed to help anyone preparing for the Microsoft Dynamics 365 Customer Engagement Core exam. (aka MB-200) In this post I will look at concepts around hierarchical relationships. You can see below that we have a section of the exam which covers managing entities and data.
Blog Syndicated with Neil Parkhurst’s Permission
More About This Author
Array
Dyn365CE2023.05.25Customer Service Workspace – Enhanced Case Experience
Dyn365CE2023.05.09Unified Routing – Preferred Agent Routing (and Agent Scripts)
Dyn365CE2023.04.26Birmingham D365 & Power Platform User Group – 25th May 2023
Dyn365CE2023.04.14Omnichannel for Customer Service – Real-time Analytics
