I am creating a series of blog posts that collectively are designed to help anyone preparing for the Microsoft Dynamics 365 Customer Engagement Core exam. (aka MB-200) In this post I will look at concepts around document management.
You can see below that we have a section of the exam which covers integration. Within this section topics such as SharePoint, OneDrive and OneNote are referenced….
Continue Reading Neil Parkhurst’s Article on their blog
MB-200: Microsoft Dynamics 365 Customer Engagement Core – Document Management
I am creating a series of blog posts that collectively are designed to help anyone preparing for the Microsoft Dynamics 365 Customer Engagement Core exam. (aka MB-200) In this post I will look at concepts around document management. You can see below that we have a section of the exam which covers integration.
Blog Syndicated with Neil Parkhurst’s Permission
More About This Author
Array
Dyn365CE2023.05.25Customer Service Workspace – Enhanced Case Experience
Dyn365CE2023.05.09Unified Routing – Preferred Agent Routing (and Agent Scripts)
Dyn365CE2023.04.26Birmingham D365 & Power Platform User Group – 25th May 2023
Dyn365CE2023.04.14Omnichannel for Customer Service – Real-time Analytics