
D365 Customer Intent Agent Demonstration
In this quick 2.5-minute demo, I showcase the Customer Intent Agent in Dynamics 365 Customer Service and how it uses AI to analyze customer conversations, identify intents in real time, suggest next-best actions, and help service teams deliver faster, more personalized support experiences.
Want to learn more about the Customer Intent Agent? Check out this video where I do a deep dive into the agent:
X: https://x.com/D365Goddess
LinkedIn: https://www.linkedin.com/in/diantaylor/
Bluesky: https://bsky.app/profile/d365goddess.bsky.social
Website: https://d365goddess.com
In this quick 2.5-minute demo, I showcase the Customer Intent Agent in Dynamics 365 Customer Service and how it uses AI to analyze customer conversations, identify intents in real time, suggest next-best actions, and help service teams deliver faster, more personalized support experiences.
Want to learn more about the Customer Intent Agent? Check out this video where I do a deep dive into the agent:
X: https://x.com/D365Goddess
LinkedIn: https://www.linkedin.com/in/diantaylor/
Bluesky: https://bsky.app/profile/d365goddess.bsky.social
Website: https://d365goddess.com
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