Dynamics 365 Customer Engagement
Personalised Sound Notifications for Omnichannel
One of the themes running through the Wave 2 2020 update for Omnichannel is the personalisation aspect. Though systems work just fine on their…
Category: Dynamics 365 Customer Engagement
Dynamics 365 Customer Engagement
Installation of Microsoft Clarity
If you read through my previous blog, hopefully, you have some understanding of what Microsoft Clarity is (and maybe what it is not!). Now…
Dynamics 365 Customer Engagement
Filter rows between start and end dates
In this article we will learn how to filter a list of rows (f.k.a records, learn more) between start and end dates. Scenario In…
Dynamics 365 Customer Engagement
Use CrmServiceClient to execute web request against Web API – Dynamics 365
In the previous post we saw how to use CrmServiceClient to connect to CDS using Authentication Type – OAuth and execute web request using…
Dynamics 365 Customer Engagement
Power Apps | Microsoft Dataverse
Originally posted on Rajeev Pentyala – Microsoft power platform blog: Microsoft Dataverse Common Data Service (CDS), the sophisticated and secure backbone that powers Dynamics…