With 2020 release wave 1, we had seen a couple of enhancements in Email experience https://nishantrana.me/2020/02/24/enhanced-email-experience-for-agents-in-dynamics-365-customer-service-2020-release-wave-1/ now this has been extended to Email within the Timeline section Enable…
Finally, now we have the opportunity to opt-in for early access to release wave 2, to validate the new features in a non-production environment. The features will be…
To show and hide the Dynamics 365 – custom app from users other than having a system administrator role, we can use the below option Navigate to Settings…
Hi, I was recently reading about claims-based identity, noted down few important points How Identity works inside the organization – The user enters his username and password to…
Originally posted on Sterlings: Power BI Dashboard In this lab, you will create a Power BI dashboard with an embedded PowerApp. The final product will look like…
We can RetrieveTotalRecordCount Function we can get the total number of records for an entity (works for more than 50000 records) For e.g. https://[orgname].crm.dynamics.com/api/data/v9.1/RetrieveTotalRecordCount(EntityNames=[‘lead’,’contact’,’account’,’incident’]) https://dreamingincrm.com/2019/07/22/getting-entity-record-counts/… Continue Reading Nishant…
Originally posted on Prashant Kumar Maurya: Microsoft has made some changes in SLA design; here I am going to share about the differences SLA Type option standard has…
Continuing our previous posts, where we looked at Campaign planning, segmentation, deliveries, and running a campaign. Here we will look at some of the ways we can extend and…
The latest edition of Nigel Frank International’s Microsoft Dynamics salary survey is now live! This will be their 12th annual report published, and has proven to be an…
We recently got this error in our web application while trying to fetch some records from one for CRM On-premise organization. This error was because we had recently…
