Custom Responses in Approvals – Power Automate and Dynamics 365
Let us update our previous flow to use Approval Type – Custom Responses, using which we can define our custom response options (instead of limiting ourselves to Approve…
Nishant Rana
1,318
Posts
51,944
Views
Parallel Approvals – Power Automate and Dynamics 365
Let us update our previous flow to include parallel approvals. The difference between Approve / Reject Type – Everyone must approve and parallel approvals would be that using…
Attachments in Approval – Power Automate and Dynamics 365
Let us update our previous sequential flow, to include file attachments to notes of the case record, as part of the approval. First, we need to add Initialize…
Approval/Reject Type – Everyone must approve – Power Automate and Dynamics 365
Let us update our previous flow from approval/reject type – First to respond to Everyone must approve type. For First to respond, either Approval or rejection by any…
Manager approval – Power Automate and Dynamics 365
Continuing our previous basic sequential approval flow, here we’d update it to send an approval request to the manager of the user. First, we’d use the Get manager…
Approvals in Power Automate and Dynamics 365
Let us try implementing a basic scenario, where an agent can send a case for approval and the record is updated based on the approver’s response. The agent…
Add url of record in Item link in Approval – Power Automate / Dynamics 365
To add the record’s URL in the Item link in the approval step within Power Automate, we can follow the below steps First, to get the URL, open…
Solved – Your subscription is no longer active. Please contact your admin to activate your subscription while accessing Outlook Office 365
While trying to access Outlook Office 365 one of the users was getting the below error. https://outlook.office.com/ Exchange online licenses were assigned to the user, and also the…
Configure Customer Service Analytics and Insights in Dynamics 365 Customer Service Hub (Preview)
With the recent updates, the Analytics and Insights that were earlier only available inside Customer Service Insights and Customer Service Analytics for Dynamics 365 in Power BI are…
Modern email template experience in Dynamics 365 – 2020 Release Wave 2
With 2020 Release Wave 2, we can now author the email template from within the Customer Service Hub app. (along with the classic Settings – Templates – Email…