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Kylie Kiser

251 Posts
64,370 Views
Dynamics 365 Customer Engagement

Who Modified This?

I am currently a moderator for the CRMUG/D365UG MB200 Certification Study Group (links to future and recorded webinars on my events page). Last week our topics included Workflows!…

📅 27 August 2019 👁 104 views
Dynamics 365 Customer Engagement

Alert on Old Cases: FLOW!

I have finally come to the last solution in my Case Study series! Today I continue to answer the question ‘what was the best way to use a…

📅 27 July 2019 👁 505 views
Dynamics 365 Customer Engagement

Alert for Old Cases: Workflow Based on Related Record

Another discussion on the question ‘what was the best way to use a workflow to send an email when a case had not been modified in 5 days?’…

📅 26 July 2019 👁 156 views
Dynamics 365 Customer Engagement

Alert for Old Cases: Recursive Workflow

Today, I continue to answer the question ‘what was the best way to use a workflow to send an email when a case had not been modified in…

📅 25 July 2019 👁 234 views
Dynamics 365 Customer Engagement

Alert for Old Cases: Charts, Views, and Dashboards

Today, I continue to answer the question ‘what was the best way to use a workflow to send an email when a case had not been modified in…

📅 24 July 2019 👁 223 views
Dynamics 365 Customer Engagement

Alert for Old Cases: Calculated and Rollup Fields

Today, I continue to answer the question ‘what was the best way to use a workflow to send an email when a case had not been modified in…

📅 23 July 2019 👁 202 views
Dynamics 365 Customer Engagement

Case Study: Alert for Old Cases

I was recently approached at a conference about a unique question on the best way to do something in Dynamics365. The question led to a very interesting discussion…

📅 22 July 2019 👁 248 views
Dynamics 365 Customer Engagement

Stickers!

I am excited to announce that I now have stickers! This means you can enjoy the cute face of Hashtag the #CRMUGDC Monkey anytime! To get one, you…

📅 17 July 2019 👁 105 views
Dynamics 365 Customer Engagement

2019 DMV Regional Chapter Meeting

This year will be the 3rd year hosting a Regional User Group Chapter Meeting for the DMV (DC / Maryland / Virginia). We will have attendees from the…

📅 13 July 2019 👁 2,424 views
Dynamics 365 Customer Engagement

1st Time Business Applications MVP!

I am excited to announce that I’m now a Microsoft MVP! I received the email confirmation on Canada Day, Monday July 1st and my profile is now live…

📅 12 July 2019 👁 219 views