Alert for Old Cases: Recursive Workflow

Today, I continue to answer the question ‘what was the best way to use a workflow to send an email when a case had not been modified in 5 days?’ by discussing a potential solution using Recursive Workflow!

I have been discussing a few options for notifying users when they have cases assigned that have not been modified in several days. The goal of this is to send an email that will…

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Alert for Old Cases: Recursive Workflow

Today, I continue to answer the question ‘what was the best way to use a workflow to send an email when a case had not been modified in 5 days?’ by discussing a potential solution using Recursive Workflow! I have been discussing a few options for notifying users when they have cases assigned that have…

Blog Syndicated with Kylie Kiser’s Permission

Author: Kylie Kiser

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