Alert for Old Cases: Workflow Based on Related Record

Another discussion on the question ‘what was the best way to use a workflow to send an email when a case had not been modified in 5 days?’ with a potential solution using Workflow Based on Related Records!

We are still looking for the best solution to send an email when a case is inactive for over 5 days. We have already looked at a few options with varying levels of…

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Alert for Old Cases: Workflow Based on Related Record – Kylie Kiser

Another discussion on the question ‘what was the best way to use a workflow to send an email when a case had not been modified in 5 days?’ with a potential solution using Workflow Based on Related Records! We are still looking for the best solution to send an email when a case is inactive …

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