The arrears module provides a new way of managing the arrears process!……staying on top of arrears within a traditional housing management system usually involves writing lengthy notes about what you did to…
Picture the scene. Its December 2020 we were deep in the pandemic with absolutely no idea how/when it was going to end. I was working (in a permanent role) as a Business…
Heard about Dataverse, Dynamics and Power Apps but not sure how they can work together? In this blog I’ll show you one example (although there are hundreds) of how you can use…
In this blog I’ll show you how to link Microsoft Dynamics with SharePoint online so that you can store and access files easily from both applications. I’ll even provide 3 benefits of…
Did you know that you have a FREE Power App Training app right under your nose within Microsoft 365. The app walks you through some core functionality that will certainly help those…
Continuous improvement….the key to making the most of the money you spend, your teams resources and Microsoft functionality. All this while increasing user adoption and avoiding a BIG…
In 2020, the government published The charter for social housing residents – social housing white paper, which sets out ways to improve things for people living in social…
In 2020, the UK government published The charter for social housing residents – social housing white paper, which sets out ways to improve things for people living in social housing. Some of…
In July 2020 the Housing Ombudsman released their new Complaint Handling Code. Shortly after this I launched the #D365ForHousing Complaints module (developed with the help of others across the sector). This Microsoft…
At the start of November 21 Microsoft announced the general availability of voice channel for D365 customer service, but what is it and how would it help us housing folk? The product covers some key areas: Personalised…
