Dynamics 365 Customer Engagement
Many housing associations are grappling with the decision to build core processes using Dynamics 365 or PowerApps. But what’s the difference, and how could the decisions made now impact the organisation in…
Dynamics 365 Customer Engagement
Many housing associations are grappling with the decision to build core processes using Dynamics 365 or PowerApps. But what’s the difference, and how could the decisions made now…
📅 5 January 2023
👁 289 views
Dynamics 365 Customer Engagement
Ok, not the most crowd-pleasing subject but address validation is so important (particularly in our sector) and something that helps you manage this critical data. Having a piece of validation software in…
Dynamics 365 Customer Engagement
Like much of the Microsoft stack Dynamics plays nice with Outlook and a handy app allows you to view records, track emails etc without even leaving outlook. Don’t…
Dynamics 365 Customer Engagement
This is a comprehensive marketing option. It allows you to create customer journeys using various channels, manage events and gain valuable insights. Here’s a brief overview of what it is, how you…
Dynamics 365 Customer Engagement
Business Central (BC) has been designed for small to mid-sized businesses. I’ve spoken to a few housing associations who are thinking about using the system so thought I’d have a deeper look…
Dynamics 365 Customer Engagement
Accessibility is something we (quite rightly) focus on when designing applications for customers. But what can we do to make our colleagues feel even more included when they are handed a new…
Dynamics 365 Customer Engagement
With the recent launch of the responsive repairs module, anyone in the public sector now has access to FREE base modules for all the key processes used to manage customers You can…
Dynamics 365 Customer Engagement
I have to start with a confession, this is probably the most simple module there is. But that doesn’t mean its not useful. It’ll certainly hold key elements…
📅 1 April 2022
👁 150 views
Dynamics 365 Customer Engagement
I have to start with a confession, this is probably the most simple module there is. But that doesn’t mean its not useful. It’ll certainly hold key elements of your responsive repair…