In 2020 Release wave 2, we can see a new Dynamics 365 app introduced for the Customer Service agents – Customer service workspace (preview), allowing multitasking (multi-tab) to work on multiple cases simultaneously more efficiently. Enable early access to 2020 release wave 2 Customer Service workspace App -> The app allows agents to work in multiple … Continue reading “New Customer Service…
Continue Reading Nishant Rana’s Article on their blog
New Customer Service workspace app (Preview) in Dynamics 365 – 2020 Release wave 2
In 2020 Release wave 2, we can see a new Dynamics 365 app introduced for the Customer Service agents – Customer service workspace (preview), allowing multitasking (multi-tab) to work on multiple cases simultaneously more efficiently. Enable early access to 2020 release wave 2 Customer Service workspace App -> The app allows agents to work in multiple…
Blog Syndicated with Nishant Rana’s Permission
More About This Author
Array
- Dyn365CE23 April 2024Portal does not load and displays “Server Error” or shows “Getting set up.. This might take a while” message -Portal Startup Issue (PowerApps Portal)
- Dyn365CE22 April 2024Versioning and Drafts for Solution-based Cloud Flows – Power Automate
- Dyn365CE16 April 2024What will happen on changing the password of the user account used as the Owner of Cloud Flow and for Connection – Power Automate
- Dyn365CE15 April 2024Using Focused view in Dynamics 365