Omnichannel for Customer Service and Facebook

We can now intergate Dynamics 365 with Facebook messenger using the Omnichannel for Customer Service app.

I have been experimenting with this cool new feature and below you will find a video explaining how it works and how you can configure it ….

Continue Reading Neil Parkhurst’s Article on their blog

Omnichannel for Customer Service and Facebook

We can now intergate Dynamics 365 with Facebook messenger using the Omnichannel for Customer Service app.

Blog Syndicated with Neil Parkhurst’s Permission