Configure Facebook Channel – Omnichannel (Dynamics 365 Customer Service)
To setup Facebook Channel, Login to https://developers.facebook.com/, create a new account or use an existing developer account Create a new Facebook App Select the…
To setup Facebook Channel, Login to https://developers.facebook.com/, create a new account or use an existing developer account Create a new Facebook App Select the…
Meta Platforms Inc on Wednesday carried out another round of job cuts, this time hitting engineers and adjacent tech teams. Continue Reading admin’s Article…
OK, I tell a lie, it is partly you WhatsApp. I’ve had a love-hate relationship with WhatsApp for some time. I even wrote about…
If you have a Facebook page for your organisation, this is a great place to be interacting with your customers. Stands to reason, someone…
We can now intergate Dynamics 365 with Facebook messenger using the Omnichannel for Customer Service app. I have been experimenting with this cool new…