Now Reading: MB-900 Microsoft Dynamics 365 Fundamentals – Customer Service Enterprise
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MB-900 Microsoft Dynamics 365 Fundamentals – Customer Service Enterprise
App Overview
Dynamics 365 for Customer Service Enterprise is an App for Customer Service Agents to provide effective service to customers.
Key Features
Below are the main features of Customer Service Enterprise. This is not meant to be exhaustive but a fundamental level introduction to the App’s features.
Accounts and Contacts
Accounts are Contacts are the key records in Customer…
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MB-900 Microsoft Dynamics 365 Fundamentals – Customer Service Enterprise
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