What is Recordset View in Dynamics 365 Customer Service? | Quick Explanation – YouTube

In this video, you’ll learn what the Recordset view (also known as the view or experience) means in the Dynamics 365 Customer Service app. We’ll explain how it helps you work with multiple records, filter data, and navigate efficiently in the app. Perfect for beginners or anyone looking to understand the basics quickly!

This video consists of:
00:00-00:18 Introduction
00:19-1:50 Record set navigator
1:51-3:44 Cases

#microsoftdynamics365 #fieldservice #incidentmanagement #dynamics365tutorial #microsoftcrm #customerservice #servicemanagement #businesssolutions #Dynamics365FieldService #msdynamics365 #incident #techtutorial #servicerequired #powerautomate #powerapps #dataverse #dynamics365 #d365crm #microsoftsoftware #microsoftdynamics #tutorial #microsoftdynamicscrm

source