In this video, we break down one of the most common questions beginners have in Microsoft Copilot Studio - when should you use Topics, and when should you use Generative AI Orchestration? Using…
In this video, we build a complete AI-powered Customer Support Agent using Microsoft Copilot Studio and Dynamics 365 Customer Engagement. Starting from an already created agent, we walk through the entire conversation…
In this video, we build a complete AI-powered Customer Support Agent using Microsoft Copilot Studio and Dynamics 365 Customer Engagement. Starting from an already created agent, we walk…
In this video, you'll learn how to use Knowledge Management in Dynamics 365 Customer Service from start to finish. We cover how to create Knowledge Articles, understand the complete Article Lifecycle…
Want to learn how to create a professional Popup in Power Apps Canvas Apps? In this beginner-friendly Power Apps tutorial, you'll learn how to design and configure a custom popup (confirmation dialog)…
Want to learn how to use the Interactive Map Control in Power Apps Canvas Apps? In this beginner-friendly Power Apps tutorial, you'll learn how to add and configure the Interactive Map Control…
Want to create dynamic Cascading Dropdowns in Power Apps using SharePoint Lists? In this beginner-friendly Power Apps tutorial, you'll learn how to build dependent dropdowns where the second dropdown automatically filters its…
In this video, we explore Microsoft Copilot Studio from a Dynamics 365 consultant's perspective. If you're confused about the difference between Copilot, Microsoft 365 Copilot, and Copilot Studio, this video explains everything…
Want to learn how to draw shapes on maps in Power Apps? In this beginner-friendly Power Apps tutorial, learn how to use Map Control to create and display shapes like polygons and…
Want to create a real-time digital clock in Power Apps❓ In this beginner-friendly Power Apps tutorial, learn how to use the Timer Control to build a live clock that updates automatically every…
