Timeline control enhancements in Dynamics 365 Customer Service – 2019 Release wave 2 (Unified Interface)

The new timer control shows more customer interactions/records compared to the old version of the control, thus enabling to seem much more information without the need for scrolling. The user can hover over the activity to find the menu options The filter button next to the + button allows users to easily filter and find … Continue reading “Timeline control enhancements in Dynamics 365…

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Timeline control enhancements in Dynamics 365 Customer Service – 2019 Release wave 2 (Unified Interface)

The new timer control shows more customer interactions/records compared to the old version of the control, thus enabling to seem much more information without the need for scrolling. The user can hover over the activity to find the menu options The filter button next to the + button allows users to easily filter and find…

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