Dynamics 365 Customer Engagement
Tracking number of entries into a Business Process Flow Stage
I wrote recently about how to track duration in stages of a Business Process Flow. This is a common request from customer as understanding…
Tag: Tracking
Dynamics 365 Customer Engagement
Configure warranty tracking for customer assets using calculated fields
One question I received a lot from my customers is about warranty options for customer assets. We can configure products to automatically create a…
Dynamics 365 Customer Engagement
Tracking Feature Deprecations in Microsoft Dynamics 365 Customer Engagement
Cloud solution providers such as Microsoft have stepped up the pace of innovation, and are releasing features continuously rather than their traditional pattern of…
Dynamics 365 Customer Engagement
Getting Started with SQL Server Change Tracking
Being able to track when data is added, modified or removed from a SQL Server database is desirable for several potential business scenarios. Where…
Dynamics 365 Customer Engagement
Prevent Contact creation in D365 on tracking Emails from new recipients
Typically, when you track Email/Appoint records from Outlook, unknown senders are created as Contacts in Dynamics 365? A new Email from unknown recipient. And…