Prevent Contact creation in D365 on tracking Emails from new recipients

Priyesh WaghDyn365CE6 years ago97 Views

Typically, when you track Email/Appoint records from Outlook, unknown senders are created as Contacts in Dynamics 365?

A new Email from unknown recipient.

newEmail

And if you track this Email using D365 App For Outlook, a new Contact is created in D365 without you being notified about it.
contactCreated

And the Email from the Saved Contact in D365 appears like this
emailFromSavedContact

Now, this could be unwanted. And there’s a simple…

Continue Reading priyeshwagh777’s Article on their blog

Prevent Contact creation in D365 on tracking Emails from new recipients

Blog Syndicated with priyeshwagh777’s Permission

0 Votes: 0 Upvotes, 0 Downvotes (0 Points)

Join Us
  • X Network2.1K
  • LinkedIn3.8k
  • Bluesky0.5K
Support The Site
Events
July 2025
MTWTFSS
  1 2 3 4 5 6
7 8 9 10 11 12 13
14 15 16 17 18 19 20
21 22 23 24 25 26 27
28 29 30 31    
« Jun   Aug »
Follow
Search
Loading

Signing-in 3 seconds...

Signing-up 3 seconds...