Configure warranty tracking for customer assets using calculated fields

One question I received a lot from my customers is about warranty options for customer assets. We can configure products to automatically create a customer asset at the service account once a work order product is consumed, but currently there is no option to track if that asset is under warranty or not. Armed with these requirements and the configuration options in Dynamics 365 I decided to…

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Configure warranty tracking for customer assets using calculated fields

One question I received a lot from my customers is about warranty options for customer assets. We can configure products to automatically create a customer asset at the service account once a work order product is consumed, but currently there is no option to track if that asset is under warranty or not.

Blog Syndicated with Dian Taylor’s Permission

Author: Dian Taylor

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