Dynamics 365 Customer Engagement
#D365ForHousing – Anti Social Behaviour is here!!
Hot on the heals of the complaints module, launched a couple of weeks ago, is Anti Social Behaviour (ASB). Thanks to Marcus Fernandes for…
Tag: Social
Dynamics 365 Customer Engagement
Using Content Settings For Dynamic Social Profile Links
When sending out emails using the Dynamics 365 for Marketing app, a Customer Journey is needed each time. For each Customer Journey, you must…
Dynamics 365 Customer Engagement
#D365ForHousing – Anti Social Behaviour (ASB) Session – Your Chance to Get Involved
We’re doing some great things with Microsoft Dynamics 365. Next up is Anti Social Behaviour (ASB). I’m running a session where housing associations will…
Dynamics 365 Customer Engagement
The Social CRM that came to be: from 2010 to 2020
Looking back at what we expected from the emerging Social CRM landscape 10 years ago and what actually happened. A journey through Microsoft’s efforts…
Dynamics 365 Customer Engagement
Social Media on D365 Marketing
Hello Marketing people, Social Media is the chat for today. Social media channels D365 currently has integration with LinkedIn, Twitter and Facebook, which…