Dynamics 365 Customer Engagement
Omnichannel for Customer Service – SMS
Omnichannel for Customer Service allows us to integrate SMS with Dynamics 365, in this post I will look at how this operates and how…
Tag: #sms
Dynamics 365 Customer Engagement
How to send a FireText text message (SMS) from a Customer Journey D365Marketing
Text Messages have a much better engagement rate in comparison to marketing emails. Let's have a look together how to send a SMS from…
Dynamics 365 Customer Engagement
Sending Survey Invitations Via SMS (Text)
Using an SMS (text message) option as a form of communication can be extremely beneficial to your organsation. It gives the ability to keep…
Dynamics 365 Customer Engagement
TeleSign SMS Integration to D365 using Microsoft Flow
Introduction SMS integration is a requirement we come across every now and then in our D365 Consulting work. With the introduction of Microsoft Flow,…
Dynamics 365 Customer Engagement
SMS Integration to Dynamics CE using Flow
Providing the ability to send SMS messages from Dynamics CE is a common requirement we come across in our projects . With the introduction…