Dynamics 365 Customer Insights
August update of release planner for Customer Insights – Journeys
Not too long ago I did the release wave 2 post for Customer Insights – Journeys, and I thought that would be most of…
Tag: Journeys
Dynamics 365 Customer Insights
Release wave 2 2024 – Customer Insights – Journeys
It’s that time of the year again, release wave 2 2024 is out! There are several things that originally was in the wave 1…
Dynamics 365 Customer Engagement
Predefined Placeholder Access In Customer Insights – Journeys
One of the cool things you can use in Emails in Realtime Marketing (in the Customer Insights – Journeys) app is personalisation. Accessing data…
Dynamics 365 Customer Engagement
Using Inline Conditions In Email Subjects -Customer Insights Journeys
There are so many options in Realtime Marketing emails for creating conditional and personalised content. Most of it is pretty easy to add, and…
Dynamics 365 Customer Insights
Lists in emails in Customer Insights – Journeys
Customers have often asked me if they can’t list out different things in an email in Dynamics 365 Customer Insights – Journeys. For example;…