Dynamics 365 Customer Insights
Customer Insights -Journeys Copilot frenzy
Copilot is Microsoft’s AI-powered assistant, which spans across most of what Microsoft deliver today and in the future. Dynamics 365 Customer Insights – Journeys…
Tag: Journeys
Dynamics 365 Customer Engagement
8 Ways To Use Standard Event Based Triggers In Your Realtime Journeys
There are three out of the box standard triggers that relate to Events in Customer Insights Journeys (D365 Marketing). One for an Event Registration…
Dynamics 365 Customer Engagement
Installing Updates For D365 Marketing AKA Customer Insights Journeys
Quick little post for you on a few changes when you manage and are installing updates for D365 Marketing (yes, I know, Customer Insights…
Dynamics 365 Customer Engagement
Send Emails Using Different Lead Recipient Fields In Journeys
Customers using Dynamics 365 are in all kinds of industries with all kinds of use cases and requirements. Standard out of the box fields…
Dynamics 365
When Dynamics 365 Marketing becomes Dynamics 365 Customer Insights – Journeys
Background Microsoft held its annual partner community conference – Microsoft Inspire, in the end of July 2023. During the conference Microsoft shares their roadmap…