Dynamics 365 Customer Engagement
Turn attendees into loyal customers with Microsoft Teams and Dynamics 365 Marketing
Change. Adapt. Grow. Words we have had to embrace over the past 15 months as we've had to change the way we do business.…
Tag: customers
Podcasts
Pitching Scrum to Microsoft Customers
Gustaf Westerlund CIO and founder at CRM-Konsulterna asks, "How can we get customers to really understand that an agile approach is best for them?" …
Dynamics 365 Customer Engagement
Omnichannel for Customer Service – reconnect with customers
Microsoft’s Omnichannel for Customer Service allows agents to chat with customers. Web chat is great but what if the customer is experiencing problems with…
Dynamics 365 Customer Engagement
Microsoft Booking Experience For Customers & Staff
Now on to the real stuff with Microsoft Bookings, and understanding the experience for both your Customers and your Staff. When a customer books…
Dynamics 365 Great Plains
SQL script to insert test email address to all customers
Back when this blog was a few months old, I posted a script on updating emails on vendors to keep emails internal for testing…