Adopting AI: Learning by Experimenting – YouTube
Mar05

Adopting AI: Learning by Experimenting – YouTube

Neil Benson takes us on a journey of learning through experimentation. Starting with the historical origins of smallpox inoculation, Neil discusses the importance of conducting experiments to drive innovation and problem-solving. Sharing personal experiences from his biochemistry studies to his current work in building applications with Power Platform and Dynamics 365, Neil emphasizes the value of agile software development and the...

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The Power of Learning Through Experiments in Power Apps Development – YouTube
Feb26

The Power of Learning Through Experiments in Power Apps Development – YouTube

#154. Neil Benson takes us on a journey of learning through experimentation. Starting with the historical origins of smallpox inoculation, Neil discusses the importance of conducting experiments to drive innovation and problem-solving. Sharing personal experiences from his biochemistry studies to his current work in building applications with Power Platform and Dynamics 365, Neil emphasizes the value of agile software development and...

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The Power of Learning Through Experiments in Power Apps Development
Feb26

The Power of Learning Through Experiments in Power Apps Development

#154. Neil Benson takes us on a journey of learning through experimentation. Starting with the historical origins of smallpox inoculation, Neil discusses the importance of conducting experiments to drive innovation and problem-solving. Sharing personal experiences from his biochemistry studies to his current work in building applications with Power Platform and Dynamics 365, Neil emphasizes… Continue Reading Neil Benson’s...

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When to Use Scrum for Microsoft Business Apps – YouTube
Jan21

When to Use Scrum for Microsoft Business Apps – YouTube

#47. Is Scrum the best approach to use for every Microsoft Business Application? No! Join me, as we explore the Stacey and Cynefin models that help us make judgements about which types of applications are suited to a Scrum approach and which aren’t.  Support the show (https://buymeacoffee.com/amazingapps) CONNECT 🌏 Amazing Apps (https://amazingapps.show) website 🟦 Customery on LinkedIn (https://linkedin.com/company/customery) 🟦...

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Amazing Apps Show Trailer – YouTube
Jan21

Amazing Apps Show Trailer – YouTube

#51. Welcome to the new Amazing Apps show. This episode is a bonus episode for previous subscribers of the Scrum Dynamics podcast explaining the reasons behind the name change and gives you a sneak preview of the new theme music. Support the show (https://buymeacoffee.com/amazingapps) CONNECT 🌏 Amazing Apps (https://amazingapps.show) website 🟦 Customery on LinkedIn (https://linkedin.com/company/customery) 🟦 Neil Benson on LinkedIn...

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15 Industry Leaders Share Their Business Apps Career Advice – YouTube
Jan21

15 Industry Leaders Share Their Business Apps Career Advice – YouTube

#52. For this special episode, I asked 15 industry leaders how they were coping with the coronavirus restrictions and what advice they’d give to their younger selves if their career was affected by the impacts of an economic recession. James Phillips Sarah Critchley Kathrine Hogseth Neil Parkhurst Mohamed Mostafa Elaiza Benitez Dian Taylor Leon Tribe Frieda Maher Dalia Raphael Andrew Bibby Lisa Crosbie Cedrick Holmes David Kohar...

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Estimating Dynamics 365 and Power Platform Applications – YouTube
Jan21

Estimating Dynamics 365 and Power Platform Applications – YouTube

#53. If you’re building Microsoft Dynamics 365, Power Apps, Power BI, Power Automate or Power Virtual Agent applications, when and how should you be estimating your requirements, releases and applications? Check out part 2, Estimating how long and how much (http://amazingapps.show/1127783/5122228-estimating-how-long-and-how-much) , to discover more about forecasting how long it’s going to take and how much it’s going...

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Lives Lived Well with Dani Kahil – YouTube
Jan21

Lives Lived Well with Dani Kahil – YouTube

#54. I’m joined by Dani Kahil (https://www.linkedin.com/in/danikahil/) , Microsoft Business Applications practice lead at Empired, who shares the story behind one of his client projects, Lives Lived Well. • How the Lives Lived Well CRM project started with a review of the high-level requirements • Adopting Scrum gradually during the course of the project • The benefit of having a scrum master (or a project manager) who is...

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Estimating How Much and How Long – YouTube
Jan21

Estimating How Much and How Long – YouTube

#55. In this second episode on estimating Microsoft Business Applications we answer your financial sponsor’s two favourite questions: How long is it going to take? How much is it going to cost? If you’re a Dynamics 365 or Power Platform project manager, business analyst, solution architect, pre-sales consultant, developer, or in business development, you’ll find out how to answer those key questions in this in-depth...

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Dynamics Con 2020 with Molly Fuschel – YouTube
Jan21

Dynamics Con 2020 with Molly Fuschel – YouTube

#56. The biggest online community event of the year, Dynamics Con 2020, is just around the corner: Wednesday 9 to Thursday 10 September. I’m joined in this special episode by a special guest to discuss this special event — the event’s director, Molly Fuschel (https://www.linkedin.com/in/mollyfuchsel/) . You can register for free today at DynamicsCon.com (https://dynamicscon.com) . I’m presenting “Tell Me...

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Dynamics 365 for Talent with Ana Inés Urrutia de Souza – YouTube
Jan21

Dynamics 365 for Talent with Ana Inés Urrutia de Souza – YouTube

#57. Join me with Ana Inés Urrutia de Souza (https://www.linkedin.com/in/anainesurrutia/) , a Dynamics 365 HR consultant at FourVision and a rising star in our Power Platform community. Ana shares the story behind the amazing Dynamics 365 for Talent application her team deployed at Centria, in Lima, Peru. • Ana came from an HR administrator role and today is an HR application functional consultant at FourVision. • Ana’s project...

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Have You Ever Fired a Client? – YouTube
Jan21

Have You Ever Fired a Client? – YouTube

#58. I had to fire a client this week. I felt terrible that I wasn’t able to help, yet relieved that I stuck to my approach and my principles. Listen in to find out what happened. Support the show (https://buymeacoffee.com/amazingapps) CONNECT 🌏 Amazing Apps (https://amazingapps.show) website 🟦 Customery on LinkedIn (https://linkedin.com/company/customery) 🟦 Neil Benson on LinkedIn (https://linkedin.com/in/neilbenson) MY ONLINE...

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Certification for Dynamics 365 Product Owners – YouTube
Jan21

Certification for Dynamics 365 Product Owners – YouTube

#59. Neal Carty (https://www.linkedin.com/in/nealcartyprofile/) , a Business Solutions Consultant at Traction On Demand in Toronto asks: How does the Professional Scrum Product Owner certification compare to the Professional Scrum Master certification, and is it relevant for Dynamics 365? What’s the best way to acquire the knowledge required for PSPO certification? How can we accelerate our learning and avoid high-fees for...

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Scrum Guide 2020 Launch Event – YouTube
Jan21

Scrum Guide 2020 Launch Event – YouTube

#60. This year, Scrum is celebrating its 25th anniversary. To celebrate, the Scrum Guide 2020 is being published at a free global launch event at 10:00 EST on Wednesday 18 November 2020. Click here to register for the Scrum Guide 2020 launch event (https://scruminc.zoom.us/webinar/register/WN_GHERNRMDRXynh2IQ5WJFMA) The launch event is being hosted on Zoom, and the largest Zoom plan has an attendee limit of 1,000. Register for the...

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How Can We Be Sure We’ve Captured All Requirements? – YouTube
Jan21

How Can We Be Sure We’ve Captured All Requirements? – YouTube

#61. Mark Llewellyn (https://www.linkedin.com/in/markllewellynceo/) , Director of Technology at Osmosys Software Solutions in London asks, “How can you be sure you’ve captured all the requirements?” Traditional approaches, like Microsoft Dynamics Sure Step, pretend that we can capture all the requirements upfront at the start of a project before we’ve started development. Upfront requirements analysis...

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How Can We Adopt Scrum for Dynamics 365 Business Central? – YouTube
Jan21

How Can We Adopt Scrum for Dynamics 365 Business Central? – YouTube

#62. Anand Kushalnagar (https://www.linkedin.com/in/anandkushalnagar/) , a project manager at Nexon Asia Pacific in Sydney, asks, “At the moment, we are using a hybrid implementation approach for our projects. How can you deliver Dynamics 365 business central projects in a fully agile methodology when there are so many dependencies between the various modules?” You can transition to Scrum gradually by introducing one or...

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Origin Stories – YouTube
Jan21

Origin Stories – YouTube

#1. This is the premiere episode of the Scrum Dynamics podcast with Neil Benson and Dermot Ryan. If you have heard of Scrum or would like to use it in one of your Microsoft Dynamics 365 projects, you’re in the right spot. • What is Agile • What is Scrum • Using Scrum for packaged software vs custom development • Scrum vs Waterfall • Soft skill benefits of Scrum • Sustainable delivery • The role that management plays in Scrum •...

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The Scrum Framework – YouTube
Jan21

The Scrum Framework – YouTube

#2. Neil and Dermot introduce the Scrum framework’s events, roles, deliverables and the Scrum theory. We cover: • Sprints, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective events • Product Owner, Scrum Master and Development Team roles • Product Backlog, Sprint Backlog and Product Increment deliverables • Empirical process control, and the pillars and principles of the Scrum theory Download the Scrum Terms cheat...

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The Product Owner – YouTube
Jan21

The Product Owner – YouTube

#3. Neil introduces the role of the Product Owner in Dynamics 365 projects, including: • The primary responsibility of the Product Owner • Five ways the Product Owner manages the Product Backlog • Characteristics of great Product Owners • How a Product Owner spends their time • How to use Proxy Product Owners • Top ten tips for Product Owners • Where do Product Owners come from? Remember to download the Scrum Terms cheat sheet...

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The Role of the Scrum Master – YouTube
Jan21

The Role of the Scrum Master – YouTube

#4. Neil and Dermot discuss the role of the scrum master in a Dynamics 365 project. • A servant leader • Is the scrum master a project manager? • The role of the scrum master in sprint events • The three questions a scrum master asks during daily standup • Project planning • Reviews and retrospectives • Do Dynamics 365 scrum masters need to be Microsoft certified? • Can scrum masters have other scrum team roles such as product owner...

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Success with Scrum for Dynamics 365 – YouTube
Jan21

Success with Scrum for Dynamics 365 – YouTube

#5. This episode of Scrum Dynamics is brought to you live from the Dynamics 365 User Group Summit EMEA in Dublin, Ireland. In this session, Neil covers the basics of Scrum and best practices for each of Scrum’s roles, events, and deliverables from his Dynamics 365 and CRM projects over the last ten years. He also highlights the lessons learned from his first Scrum for Dynamics CRM project at Premier Medical Group. Support the show...

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The Development Team – YouTube
Jan21

The Development Team – YouTube

#6. Neil and Dermot discuss the development team in a Scrum project implementing Dynamics 365. Covered in this show: • The role of the development team in a Scrum project • What it means to be cross-functional and self-organizing • How many developers should be in your dev team Support the show (https://buymeacoffee.com/amazingapps) CONNECT 🌏 Amazing Apps (https://amazingapps.show) website 🟦 Customery on LinkedIn...

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Sprints and the Daily Scrum – YouTube
Jan21

Sprints and the Daily Scrum – YouTube

#7. Dermot and Neil discuss sprints and the daily scrum events in a Scrum project.  • What’s the ideal sprint length when you’re using Scrum on a Dynamics 365 project? • When is it a good idea to use special sprints like Sprint 0 or a hardening sprint? • Can you cancel a sprint? • What’s the purpose of the daily scrum? • How can we run the daily scrum with remote teams? Support the show...

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Listeners’ Q&A – YouTube
Jan21

Listeners’ Q&A – YouTube

#8. Dermot and Neil answer questions submitted by podcast listeners about: Estimating chores to reduce technical debt (Todd Mercer (https://www.linkedin.com/in/todd-mercer-a1a90929/) ). Prioritizing items with dependencies and the principle of emergent design (Alan Rachid (https://www.linkedin.com/in/alan-rachid/) ). Whether business analysts are part of the development team or not (Greta Sharples...

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Learning Scrum with Nick Doelman – YouTube
Jan21

Learning Scrum with Nick Doelman – YouTube

#9. Neil is joined by Nick Doelman (https://www.linkedin.com/in/nickdoelman/) (@ReadyXRM (https://twitter.com/readyxrm) ) who shares his experience learning Scrum and applying it to one of his recent Dynamics 365 projects. During the episode we cover: • Nick’s background in Dynamics 365 since CRM 1.0 beta • Some of his recent projects for a community organisation organising summer camps, classic car auctioneer, certification portal...

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The Product Backlog – YouTube
Jan21

The Product Backlog – YouTube

#10. Neil compares the to-do list on his 100-year old house to the product backlog and goes on to describe: • Using epics to capture your project scope • Getting your product backlog started • Estimating backlog items using story points and not t-shirt sizes or ideal days • User stories, spikes, chores and bugs • The product backlog in sprint planning and sprint reviews • Refining the product backlog in storytime workshops • Managing...

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Estimating the Product Backlog Using Planning Poker – YouTube
Jan21

Estimating the Product Backlog Using Planning Poker – YouTube

#11. Estimating product backlog items using planning poker is the topic for this episode. • The benefits of planning poker: gain a shared understanding of the work, bring diverse perspectives to the estimation process and estimate the work as we learn about the Dynamics 365 system. • Who plays planning poker: the role of Scrum team developers, the product owner and proxy product owners in estimation. • When to play planning poker...

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The Sprint Backlog – YouTube
Jan21

The Sprint Backlog – YouTube

#12. Co-hosts, Neil and Dermot (yes, he’s back!), discuss the sprint backlog. • What is the sprint backlog and how does it relate to the product backlog?  Who is responsible for the sprint backlog and who can change it? • How the development team and the product owner negotiate the contents of the sprint backlog, with the help of the scrum master. • The effect of swapping items out of the sprint backlog.  How to handle capacity...

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Sprint Planning – YouTube
Jan21

Sprint Planning – YouTube

#13. Neil covers all aspects of sprint planning for Dynamics 365 projects: • What is sprint planning and when does it take place? • Who attends sprint planning, and what to do if the product owner can’t make it? • How long is sprint planning? • What happens during sprint planning? Sprint goals, sprint backlog forecasting, Dynamics 365 feature design. • What’s needed for sprint planning? Support the show...

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Launching Jupiter – YouTube
Jan21

Launching Jupiter – YouTube

#14. Neil provides a behind-the-scenes peek into ‘Orientation Week’ in his Dynamics 365 project kicking off this week, the Jupiter Programme. Orientation Week (O-Week) is designed to onboard two Scrum teams so that they can start delivering the Dynamics 365 workstream of an enterprise programme as quickly as possible. I talk through some of the planned O-Week activities and provide my assessment of some of the project’s risks and...

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More Listeners’ Q&A – YouTube
Jan21

More Listeners’ Q&A – YouTube

#15. Dermot’s picked up his Professional Scrum Master II and Professional Scrum Product Owner certifications. Good timing, Dermot, because our first question was from Dick Clark at eBECS (https://www.linkedin.com/in/dick-clark/) who has a client project who wants to get certified in Scrum. Neil has recorded the Scrum Guide (https://soundcloud.com/user-368099620-706946973/scrum-guide) as an audio stream on SoundCloud to help Dermot get...

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#NoEstimates Business Applications with Vasco Duarte – YouTube
Jan21

#NoEstimates Business Applications with Vasco Duarte – YouTube

#74. Join me with Vasco Duarte who runs Oikosofy a coaching company in Finland and is also behind the Scrum Master Toolbox podcast. Vasco is the author of a fascinating book, #NoEstimates. Vasco and I chat about the challenges of estimating complex business application software, particularly in the CRM and ERP domains, and how the No Estimates movement and the method covered in his book can help business applications teams construct...

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Documenting Power Apps with Daryl LaBar and Jonas Rapp – YouTube
Jan21

Documenting Power Apps with Daryl LaBar and Jonas Rapp – YouTube

#73. Daryl LaBar and Jonas Rapp, co-hosts of the XrmToolCast join Neil Benson to answer the questions about how to document complex systems when asked to “devise a roadmap for migrating a Dynamics CRM 2013 and a CRM 2016 environment into a single Dynamics 365 online environment .” A documentation tools masterclass from two experts in the field who discuss what tools to use for on-premise implementations when Snapshot! for...

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Should You Design Upfront When Scaling Development? – YouTube
Jan21

Should You Design Upfront When Scaling Development? – YouTube

#72. Michael Nunes asks, “When multiple systems are being delivered by different parties, I find that we have to design the details upfront, then use agile for the delivery of the Dynamics 365 systems. Is this your experience too?” Michael’s question has two layers that we address in this episode: upfront design and team composition. Upfront design is based on three assumptions: We can know all the requirements...

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Can a Scrum Team Have Just One Developer? – YouTube
Jan21

Can a Scrum Team Have Just One Developer? – YouTube

#71. Daniel Kerridge says, “I’m the only developer in my team so I just wondered if there’s a special version of Scrum that works in that scenario.” There are three sets of accountabilities in the scrum team: the product owner, the scrum master and developers. But how many developers do you need? In the previous version of the Scrum Guide, the recommended minimum number of developers to have a cross-functional...

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How Can We Bridge the Gap Between Business and IT? – YouTube
Jan21

How Can We Bridge the Gap Between Business and IT? – YouTube

#70. Dan Madden (https://www.linkedin.com/in/danmadden23030/) , a program manager at Acensus, asks, “What’s the best way to help bridge that gap between [IT and] the business and ultimately the end-users?” In this episode, you’ll learn about the five characteristics of Dynamics 365 and Power Platform projects that have a close relationship between business and IT so that there’s no gap in your business...

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Should Business Apps Teams Follow the Agile Manifesto? – YouTube
Jan21

Should Business Apps Teams Follow the Agile Manifesto? – YouTube

#69. In this episode, Andreas Dutz, Business Development Manager at HSO from Bavaria, Germany, asks, “Have you defined what agile means? Are your teams trained in the Agile Manifesto and are your teams applying it today?” The Manifesto for Agile Software development has some flaws you should be aware of. Instead of memorising it and applying it word for word, your teams should consider it and devise your own Manifesto for...

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6 Roles Every Enterprise Business Applications Project Should Have – YouTube
Jan21

6 Roles Every Enterprise Business Applications Project Should Have – YouTube

#68. What does the structure of a scales business application project look like? What groups and roles do you need when you’ve got 50 or more team members working together for a year or more to build a large, complex application? In this episode, you’ll learn about a model project structure so that you can compare it to yours or use it as a baseline when establishing your own enterprise project team. Resources • 6 Roles...

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How to Manage Scope Creep in an Agile Project? – YouTube
Jan21

How to Manage Scope Creep in an Agile Project? – YouTube

#67. In this Q&A episode, Stephen Price (https://www.linkedin.com/in/stephenedwardprice/) , Digital Solution Architect at ITK Consulting in Canada, asks, “How should we manage scope creep within a sprint in an agile project?” The scope of our product is defined by the product backlog, and the scope of our project is a subset of the product backlog. Both are managed by the product owner: the single person responsible...

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Data Migration in Agile Dynamics 365 Projects – YouTube
Jan21

Data Migration in Agile Dynamics 365 Projects – YouTube

#66. Matt Venamore (https://www.linkedin.com/in/venamore/) , scrum master at RACQ, asks about how to handle data migration on agile Dynamics 365 projects. My recommended approach is for the data migration team to conduct a proof-of-concept or prototyping exercise (just like many business apps teams do) to uncover challenges, test their assumptions and learn as much as possible about the data. Then work closely with the business...

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What Does the Scrum Guide 2020 Mean For Us? – YouTube
Jan21

What Does the Scrum Guide 2020 Mean For Us? – YouTube

#65. Neil discusses the five most important changes in Scrum Guide 2020  for Microsoft Power Platform and Dynamics 365 teams: It’s less strict and less about software One team (except when there’re multiple teams) Commitments clarified – the Product Goal No more roles Increments Customery Academy’s course, Scrum for Microsoft Business Apps (https://customery.academy/courses/scrum?coupon=93G7PCAH) , will be...

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Scrum Master or Agile Project Manager? – YouTube
Jan21

Scrum Master or Agile Project Manager? – YouTube

#64. Carolle Bruce (https://www.linkedin.com/in/carollebruce/) , Director of Information Technology at Avcorp Industries in Vancouver, asks, “What’s the best argument for when senior management says, ‘All this agile stuff is great but I don’t see why you’d have a scrum master on your project when you could have an agile PM instead.’?” There are some important differences between the role and...

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Building Power Platform Applications for a Church with Haniel Croitoru, Protiviti – YouTube
Jan21

Building Power Platform Applications for a Church with Haniel Croitoru, Protiviti – YouTube

#75. Join me with Haniel Croitoru, Associate Director of Protiviti, a Technology Consulting solutions provider in Toronto, Canada.  Haniel shares a story about one of his power platform projects for a not-for-profit client and shares the lessons learned about multi-language deployments, implementation approach, executive sponsorship, and change in user adoption.  Our discussion covers: • The importance of strong project sponsorship in...

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Dynamics 365 for Recruitment Industry with Chris Kendrick, Mercury xRM – YouTube
Jan21

Dynamics 365 for Recruitment Industry with Chris Kendrick, Mercury xRM – YouTube

#50. Chris Kendrick (https://www.linkedin.com/in/chriskendrick/) is the founder and CEO of Mercury xRM (https://www.linkedin.com/company/mercury-xrm/) , who develop recruitment software on Dynamics 365 Sales. We discuss parsing resumes (and fine-tuning your own resume), as well as entity model designs, ISV product development, implementation approaches, remote training and user adoption incentives. Support the show...

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Prototyping Power Apps with Clément Olivier – YouTube
Jan21

Prototyping Power Apps with Clément Olivier – YouTube

#48. My guest is Clément Olivier (https://www.linkedin.com/in/clemolivier/) from Javista (https://www.linkedin.com/company/javista-microsoft-dynamics-crm-and-social-crm-solutions/) in Nantes, France. Clément was recently awarded a Power Platform FastTrack Recognized Solution Architect (https://powerplatform.microsoft.com/en-us/fasttrack/recognized-solution-architects/) designation. He was one of 8 first-time Power Apps architects and...

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Agile Architects with Gus Gonzalez and Joel Lindstrom – YouTube
Jan21

Agile Architects with Gus Gonzalez and Joel Lindstrom – YouTube

#49. I’m joined by Gus Gonzalez and Joel Lindstrom to discuss the role of solution architects in agile teams implementing Microsoft Business Applications. We chill out on the mics and discuss: • Why weren’t Joel and Guz at MVP this year? • Intrinsic and extrinsic solution architects • What is the role of a solution architect today? •   Resource and delivery co-ordination • Go-to person and a face for the developers • Can a...

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Successfully Implementing Dynamics 365 with Scrum – YouTube
Jan21

Successfully Implementing Dynamics 365 with Scrum – YouTube

#18. Neil recently presented a live session on YouTube for the Dynamics 365 Community Corner (https://youtu.be/IALhKg0UErw) . He recorded this special version of his presentation for the podcast covering: • His first Dynamics CRM project using Scrum at Premier Medical Group • How and why he switched from Microsoft Dynamics SureStep to Scrum after publishing the functional requirements document • The horrors of basing a project plan...

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Tracking Scrum Metrics – YouTube
Jan21

Tracking Scrum Metrics – YouTube

#17. Dermot and Neil discuss what to measure in your Dynamics 365 projects when you’re using Scrum. Tracking velocity is the basic measure of progress. Velocity is the total number of story points of ‘done’ stories in each sprint and should be averaged over several sprints (usually 3 to 5 sprints). Using velocity within the team to plan the capacity for the next sprint, and by the product owner for forecasting the...

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Optimising Scrum Teams – YouTube
Jan21

Optimising Scrum Teams – YouTube

#19. We’re on a mission to ensure every Microsoft customer and partner successfully implements Dynamics 365 using the Scrum framework. Do you have a question for the Scrum Dynamics podcast? Visit Customery.com (https://customery.com) and click on the Send Voicemail button to have your question feature on the show. Dermot and Neil discuss how to optimise Scrum teams on a Dynamics 365 project. Todd Mercer, from MD Financial Management...

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Scrum in the Public Sector with Seth Bacon – YouTube
Jan21

Scrum in the Public Sector with Seth Bacon – YouTube

#20. Seth Bacon and Neil catch up to discuss Scrum in the public sector. You can connect with Seth Bacon on LinkedIn (https://www.linkedin.com/in/sethbacon/) and @SethTBacon on Twitter (https://twitter.com/SethTBacon) . Check out Seth’s blog/vlog, The Bacon Bytes (http://thebaconbytes.com/) , for Dynamics 365 administrators. Seth’s having success implementing Dynamics 365 in city, county and state organisations in health and human...

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