Are Microsoft Certifications Causing Projects to Fail? with Julie Yack and Julian Sharp

Join me with Julie Yack and Julian Sharp as we  discuss my question " are Microsoft certifications causing projects to fail?" Julie Yack is a founder and the chief operations officer at Colorado Technology Consultants. She's an author, a trainer, a solution architect, and an MVP. Julian Sharp  is the founder of Ready 365. He recently received an MVP award and is best known as a prolific… Continue Reading Neil...

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Change Management with Britt Damkjaer

Join me with Britt Damkjaer, a customer excellence and change management coach and the founder of bd relations in Copenhagen, Denmark as we discuss change management and business applications and other insights from her experience as a product owner and coach. I like how Britt is expanding our minds to thinking not just about our users, but also our end customers and the impact that our… Continue Reading Neil Benson’s...

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Bonus Extended Interview with Marc Schweigert

Bonus extended interview with Marc Schweigert,  principal program manager on the Power Customer Advisory Team at Microsoft as we talk about Application Lifecycle Management (ALM) approaches suited to novices and citizen developers through to professional developers. Bonus Extended Interview: 10 rapid-fire "would you rather" questions 1 Drink Australian wine or Australian beer? 2 Use Scrum or… Continue Reading Neil...

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Agile Application Lifecycle Management with Marc Schweigert

Marc Schweigert | LinkedIndevkeydet (@devkeydet) / TwitterALM Patterns and Practices https://docs.microsoft.com/power-platform/alm?WT.mc_id=BA-MVP-4028946 ALM Toolkit for Makers ALM Accelerator for Makers – Power Platform | Microsoft DocsALM Toolkit for Adavanced Makers coe-starter-kit/GETTINGSTARTED.md at main · microsoft/coe-starter-kit · GitHubScottish Summit: From Zero to ALM in Demos

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Selling Scrum to Microsoft Customers

Gustaf Westerlund CIO and founder at CRM-Konsulterna asks " How can we get customers to really understand that an agile approach is best for them? Agile is built on trust. Trust that the developing partner will do their best. But if the customer has been burned many times before, this can be hard to gain. And half-hearted trust becomes half-hearted agile." I dive into the detail and expand on… Continue Reading Neil...

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Three Traps to Avoid Working with User Stories and Power Platform or Dynamics 365

Today is a solo episode where I address a listener's question. Richard asks about working with user stories in a Dynamics 365 or Power Platform agile project. I'll spend this episode talking about user stories on Dynamics 365 and Power Platform projects and I’ll share three traps to avoid when working with user stories when building Power Platform and Dynamics 365 apps using Scrum. The first… Continue Reading Neil...

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Bonus Extended Interview with CJ Brooks at MISSION CRM

Bonus extended interview with CJ Brooks, a Fundraising and Engagement Architect at Mission CRM as we talk about how Mission CRM closed the doors on their consulting practice to focus on building the Mission CRM fundraising and engagement application for nonprofit organizations. In this bonus episode, CJ and I try to solve the Elon Musk problem in data verse. Resources CJ Brooks on LinkedIn

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The Making of MISSION CRM with CJ Brooks

Join me with CJ Brooks, a Fundraising and Engagement Architect at Mission CRM as we talk about how Mission CRM closed the doors on their consulting practice to focus on building the Mission CRM fundraising and engagement application for nonprofit organizations.  Make sure you stick around until the end of this episode to find out how you can get access to the bonus episode with Neil Benson and… Continue Reading Neil...

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Bonus Extended Interview with Bert Wijns at Power Accelerate

Bonus extended interview with Bert Wijns, a Global Solution Strategy Architect a Microsoft and co-founder of Power Accelerate as we talk about the tool he created which allows you to take a screenshot of a legacy application or database schema and have a Power App built in a few minutes with the legacy data migrated. Sound crazy? Listen on to hear more about Bert Wijns' Power… Continue Reading ‘s Article on their blog...

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Automagically Building Power Apps with Bert Wijns at Power Accelerate

Join me with Bert Wijns, a Global Solution Strategy Architect a Microsoft and co-founder of Power Accelerate as we talk about the tool he created which allows you to take a screenshot of a legacy application or database schema and have a Power App built in a few minutes with the legacy data migrated. Sound crazy? Listen on to hear more about Bert Wijns’ Power Accelerate. Make sure you stick… Continue Reading Neil...

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Building Power Platform Applications for a Church with Haniel Croitoru

Join me with Haniel Croitoru, Associate Director of Protiviti, a Technology Consulting solutions provider in Toronto, Canada.  Haniel shares a story about one of his power platform projects for a not-for-profit client and shares the lessons learned about multi-language deployments, implementation approach, executive sponsorship, and change in user adoption.  Our discussion covers: The importance… Continue Reading Neil...

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Business Applications with #NoEstimates with Vasco Duarte

Join me with Vasco Duarte who runs Oikosofy a coaching company in Finland and is also behind the Scrum Master Toolbox podcast. Vasco is the author of a fascinating book called No Estimate’s. Vasco and I chat about the challenges of estimating complex business application software, particularly in the CRM and ERP domains, and how the No Estimates movement and the method covered in his book can… Continue Reading Neil...

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#NoEstimates for Business Applications with Vasco Duarte

Join me with Vasco Duarte who runs Oikosofy a coaching company in Finland and is also behind the Scrum Master Toolbox podcast. Vasco is the author of a fascinating book called No Estimate’s. Vasco and I chat about the challenges of estimating complex business application software, particularly in the CRM and ERP domains, and how the No Estimates movement and the method covered in his book can… Continue Reading Neil...

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Estimating Power Apps and Microsoft Dynamics 365 – YouTube
Feb28

Estimating Power Apps and Microsoft Dynamics 365 – YouTube

Learn three new ways of estimating complex Microsoft Dynamics 365 and Power Apps applications using #FastEstimates (epic user stories, planning poker, user story maps, and estimated velocity) or #FasterEstimates (epic user stories, affinity estimation, user story maps, and estimated velocity) or #NoEstimates (number of epics and assumed velocity). From #ScottishSummit2021. source

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Documenting Power Apps with Daryl LaBar and Jonas Rapp

Daryl LaBar and Jonas Rapp, co-hosts of the XrmToolCast join Neil Benson to answer the questions about how to document complex systems when asked to “devise a roadmap for migrating a Dynamics CRM 2013 and a CRM 2016 environment into a single Dynamics 365 online environment .”A documentation tools masterclass from two experts in the field who discuss what tools to use for on-premise… Continue Reading Neil...

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Should We Design Upfront When Scaling Agile Application Development?

Michael Nunes asks, “When multiple systems are being delivered by different parties, I find that we have to design the details upfront, then use agile for the delivery of the Dynamics 365 systems. Is this your experience too?”Michael’s question has two layers that we address in this episode: upfront design and team composition.Upfront design is based on three assumptions: We can know all the… Continue Reading...

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Can a Scrum Team Have a Single Developer?

Daniel Kerridge says, “I’m the only developer in my team so I just wondered if there’s a special version of Scrum that works in that scenario.”There are three sets of accountabilities in the scrum team: the product owner, the scrum master and developers. But how many developers do you need? In the previous version of the Scrum Guide, the recommended minimum number of developers to have a… Continue Reading...

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Bridging the Gap Between Business and IT

Dan Madden, a program manager at Acensus, asks, “What’s the best way to help bridge that gap between [IT and] the business and ultimately the end-users?”In this episode, you’ll learn about the five characteristics of Dynamics 365 and Power Platform projects that have a close relationship between business and IT so that there’s no gap in your business applications initiatives. Support the show… Continue...

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Should Business Apps Teams Follow the Agile Manifesto?

In this episode, Andreas Dutz, Business Development Manager at HSO from Bavaria, Germany, asks, “Have you defined what agile means? Are your teams trained in the Agile Manifesto and are your teams applying it today?”The Manifesto for Agile Software development has some flaws you should be aware of. Instead of memorising it and applying it word for your, your teams should consider it and devise… Continue Reading Neil...

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6 Roles Every Enterprise Business Applications Project Should Have

What does the structure of a scales business application project look like? What groups and roles do you need when you’ve got 50 or more team members working together for a year or more to build a large, complex application?In this episode, you’ll learn about a model project structure so that you can compare it to yours or use as a baseline when establishing your own enterprise project… Continue Reading Neil...

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How to manage scope creep in an agile project?

In this Q&A episode, Stephen Price , Digital Solution Architect at ITK Consulting in Canada, asks, “How should we manage scope creep within a sprint in an agile project?”The scope of our product is defined by the product backlog, and the scope of our project is a subset of the product backlog. Both are managed by the product owner: the single person responsible and accountable for the product… Continue Reading...

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Data migration in agile Dynamics 365 projects

Matt Venamore, scrum master at RACQ, asks about how to handle data migration on agile Dynamics 365 projects.My recommended approach is for the data migration team to conduct a proof-of-concept or prototyping exercise (just like many business apps teams do) to uncover challenges, test their assumptions and learn as much as possible about the data.Then work closely with the business applications… Continue Reading Neil...

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What the Scrum Guide 2020 means for Microsoft Power Platform and Dynamics 365 teams

Neil discusses the five most important changes in Scrum Guide 2020  for Microsoft Power Platform and Dynamics 365 teams: It’s less strict and less about softwareOne team (except when there’re multiple teams)Commitments clarified – the Product GoalNo more rolesIncrements Customery Academy’s course, Scrum for Microsoft Business Apps, will be updated in time for the new Scrum.org Professional Scrum…...

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Why have a scrum master when we could have an agile project manager?

Carolle Bruce, Director of Information Technology at Avcorp Industries in Vancouver, asks, “What’s the best argument for when senior management says, ‘All this agile stuff is great but I don’t see why you’d have a scrum master on your project when you could have an agile PM instead.’?”There are some important differences between the role and responsibilities of a project manager and a...

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Should we have a standard set of user stories for Microsoft business applications?

David Mochrie, a Power Platform consultant at Magnetism in Auckland, asks, “Should we have a standard set of user stories for Dynamics 365?”A long time ago, I tried to make it easy to write detailed user interface design specifications for Dynamics CRM using a wireframe prototyping tool called Axure RP Pro.I spent hundreds of hours building replicas of hundreds of Dynamics CRM screens that I… Continue Reading Neil...

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How can we adopt Scrum for Dynamics 365 Business Central projects?

Anand Kushalnagar, a project manager at Nexon Asia Pacific in Sydney, asks, “At the moment, we are using a hybrid implementation approach for our projects. How can you deliver Dynamics 365 business central projects in a fully agile methodology when there are so many dependencies between the various modules?”You can transition to Scrum gradually by introducing one or two agile practices to your… Continue Reading Neil...

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How can we be sure we've captured all requirements?

Mark Llewellyn, Director of Technology at Osmosys Software Solutions in London asks, “How can you be sure you’ve captured all the requirements?”Traditional approaches, like Microsoft Dynamics Sure Step, pretend that we can capture all the requirements upfront at the start of a project before we’ve started development.Upfront requirements analysis doesn’t work. You can’t capture requirements...

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Scrum Guide 2020 launch event

This year, Scrum is celebrating its 25th anniversary. To celebrate, the Scrum Guide 2020 is being published at a free global launch event at 10:00 EST on Wednesday 18 November 2020. Click here to register for the Scrum Guide 2020 launch event The launch event is being hosted on Zoom, and the largest Zoom plan has an attendee limit of 1,000. Register for the event today, and join the session early… Continue Reading Neil...

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Q&A: Product Owners and Dynamics 365

Welcome to a season of Q&A episodes on the Amazing Applications podcast where Neil Benson, Microsoft MVP, will do his best to answer your questions about building amazing applications.Neal Carty, a Business Solutions Consultant at Traction On Demand in Toronto asks: How does the Professional Scrum Product Owner certification compare to the Professional Scrum Master certification, and is it… Continue Reading Neil...

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Have you ever fired a client?

I had to fire a client this week.I felt terrible that I wasn’t able to help, yet relieved that I stuck to my approach and my principles.Listen in to find out what happened. Support the show (https://www.patreon.com/amazingapps) Continue Reading Neil Benson’s Article on their blog No Title No Description Blog Syndicated with Neil Benson’s...

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Dynamics 365 for Talent at Centria with Ana Inés Urrutia de Souza

Join me with Ana Inés Urrutia de Souza, a Dynamics 365 HR consultant at FourVision and a rising star in our Power Platform community. Ana shares the story behind the amazing Dynamics 365 for Talent application her team deployed at Centria, in Lima, Peru.Ana came from an HR administrator role and today is an HR application functional consultant at FourVision.Ana’s project team created a… Continue Reading Neil Benson’s...

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Dynamics 365 for Talent with Ana Inés Urrutia de Souza

Join me with Ana Inés Urrutia de Souza, a Dynamics 365 HR consultant at FourVision and a rising star in our Power Platform community. Ana shares the story behind the amazing Dynamics 365 for Talent application her team deployed at Centria, in Lima, Peru.Ana came from an HR administrator role and today is an HR application functional consultant at FourVision.Ana’s project team created a… Continue Reading Neil Benson’s...

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Dynamics Con 2020 with Molly Fuschel

The biggest online community event of the year, Dynamics Con 2020, is just around the corner: Wednesday 9 to Thursday 10 September. I’m joined in this special episode by a special guest to discuss this special event — the event’s director, Molly Fuschel.You can register for free today at DynamicsCon.com.I’m presenting “Tell Me a Story”, which will be packed with proven practices for managing…...

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Relative Estimation with Harry Potter books – YouTube
Aug31

Relative Estimation with Harry Potter books – YouTube

What can Harry Potter teach us about the relative estimation of Microsoft Business Applications? My son, Jensen, has just finished reading his first Harry Potter book and drops in to explain relative estimation. source

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BDD: Behaviour-driven development for Microsoft Dynamics 365 and Power Apps – YouTube
Aug27

BDD: Behaviour-driven development for Microsoft Dynamics 365 and Power Apps – YouTube

What is behaviour-driven development (BDD) and how can we use it to improve the quality of our Microsoft Dynamics 365 and Power Platform apps? Join my free Agile Foundations mini-course: https://customery.com/foundations. — Behavioural test is an acceptance test written in plain language that users can write and understand — Explain the context, event and outcome in given-when-then format — Can be written before,...

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Estimating: how long and how much

In this second episode on estimating Microsoft Business Applications we answer your financial sponsor’s two favourite questions: How long is it going to take?How much is it going to cost? If you’re a Dynamics 365 or Power Platform project manager, business analyst, solution architect, pre-sales consultant, developer, or in business development, you’ll find out how to answer those key questions… Continue Reading...

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Estimating: How Much and How Long

In this second episode on estimating Microsoft Business Applications we answer your financial sponsor’s two favourite questions: How long is it going to take?How much is it going to cost? If you’re a Dynamics 365 or Power Platform project manager, business analyst, solution architect, pre-sales consultant, developer, or in business development, you’ll find out how to answer those key questions… Continue Reading...

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Lives Lived Well with Dani Kahil
Jul30

Lives Lived Well with Dani Kahil

I’m joined by Dani Kahi, Microsoft Business Applications practice lead at Empired, who shares the story behind one of his client projects, Lives Lived Well. How the Lives Lived Well CRM project started with a review of the high-level requirementsAdopting Scrum gradually during the course of the projectThe benefit of having a scrum master (or a project manager) who is familiar with ScrumDani’s… Continue Reading Neil...

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Estimating Dynamics 365 and Power Platform Applications
Jul14

Estimating Dynamics 365 and Power Platform Applications

If you’re building Microsoft Dynamics 365, Power Apps, Power BI, Power Automate or Power Virtual Agent applications, when and how should you be estimating your requirements, releases and applications? For full show notes and transcription, visit: https://customery.com/002 We need to estimate our requirements for two reasons: time and moneyWe don’t always need to estimate our applications, but… Continue Reading Neil...

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Advice if your business applications career is impacted by a recession

For this special episode, I asked 15 industry leaders how they were coping with the coronavirus restrictions and what advice they’d give to their younger selves if their career was affected by the impacts of an economic recession. James PhillipsSarah CritchleyKathrine HogsethNeil ParkhurstMohamed MostafaElaiza BenitezDian TaylorLeon TribeFrieda MaherDalia RaphaelAndrew BibbyLisa CrosbieCedrick… Continue Reading ‘s...

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Amazing Apps Show trailer

Welcome to the new Amazing Apps Show. This episode is a bonus episode for previous subscribers of the Scrum Dynamics podcast explaining the reasons behind the name change and gives you a sneak preview of the new theme music. Support the show (https://www.patreon.com/amazingapps) Continue Reading Neil Benson’s Article on their blog No Title No Description Blog Syndicated with Neil Benson’s...

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Benefits of Scrum for Microsoft Business Applications – YouTube
Jun12

Benefits of Scrum for Microsoft Business Applications – YouTube

Here are the top 10 benefits for Microsoft customers or partners building Dynamics 365, Power Apps, Power Virtual Agents, Power Automate or Power BI apps. 1. Better business software 2. Faster release cadence 3. Higher return on investment 4. Greater user satisfaction 5. More visibility and confidence 6. Efficient allocation of capital 7. Less risk 8. More control 9. Empowered collaboration 10. More rewarding This video is part of my...

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Mercury XRM with Chris Kendrick
Jun01

Mercury XRM with Chris Kendrick

Chris Kendrick is the founder and CEO of Mercury XRM, who develop recruitment software on Dynamics 365 Sales. We discuss parsing resumes (and fine-tuning your own resume), as well as entity model designs, ISV product development, implementation approaches, remote training and user adoption incentives. Full show notes at https://customery.com/49. Continue Reading Neil Benson’s Article on their blog Mercury XRM with Chris Kendrick...

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Scrum certification for Microsoft Business Apps – YouTube
May19

Scrum certification for Microsoft Business Apps – YouTube

The two most popular Scrum training and certification bodies are Scrum Alliance and Scrum.org. Find out which certification I recommend for Microsoft Business Apps professionals, and discover my tips for passing the certification assessment. This video is an excerpt from my online course, Scrum for Microsoft Business Apps (https://customery.com/scrum). source

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Agile Architects with Gus Gonzalez and Joel Lindstrom
May17

Agile Architects with Gus Gonzalez and Joel Lindstrom

I’m joined by Gus Gonzalez and Joel Lindstrom to discuss the role of solution architects in agile teams implementing Microsoft Business Applications. For full show notes visit: https://customery.com/50. Continue Reading Neil Benson’s Article on their blog Agile Architects with Gus Gonzalez and Joel Lindstrom I’m joined by Gus Gonzalez and Joel Lindstrom to discuss the role of solution architects in agile teams...

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Power Apps prototyping with Clément Olivier
May04

Power Apps prototyping with Clément Olivier

My guest is Clément Olivier from Javista in Nantes, France. Clément was recently awarded a Power Platform FastTrack Recognized Solution Architect designation. He was one of 8 first-time Power Apps architects and 5 Power BI architects to be recognised, in addition to a new group of Dynamics 365 Finance and Operations and Customer Engagement architects. It’s a recognition from the Microsoft… Continue Reading Neil...

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When to Use Scrum for Microsoft Business Apps
Apr17

When to Use Scrum for Microsoft Business Apps

Is Scrum the best approach to use for every Microsoft Business Application? No! Join me, as we explore the Stacey and Cynefin models that help us make judgements about which types of applications are suited to a Scrum approach and which aren’t.  Continue Reading Neil Benson’s Article on their blog When to Use Scrum for Microsoft Business Apps Is Scrum the best approach to use for every Microsoft Business Application? No!...

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When to use Scrum for Microsoft Business Applications – YouTube
Apr03

When to use Scrum for Microsoft Business Applications – YouTube

Is Scrum the perfect approach for every Microsoft Business Application? No! Many, but not all, Dynamics 365, Power Apps, and Power BI applications benefit from a Scrum approach. Find out in this video when to use Scrum and when to adopt an alternative approach. Take my free Agile Foundations for Microsoft Business Apps mini-course at https://customery.com/foundations. source

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Fixing Your Scrum with Ryan Ripley
Mar27

Fixing Your Scrum with Ryan Ripley

Ryan Ripley joins me in Scrum Dynamics 46 to discuss his new book, Fixing Your Scrum. Ryan is a Professional Scrum Trainer with Scrum.org. We also discuss The suitability of Scrum for Microsoft Dynamics 365 and Power Platform projects. Is the Scrum framework appropriate for enterprise Dynamics 365 ERP projects and smaller Power Apps projects? Ryan’s advice for line-of-business managers… Continue Reading Neil Benson’s...

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Live inside my daily scrums
Mar23

Live inside my daily scrums

This is a special, bonus episode of Scrum Dynamics with a live recording from inside my current Scrum teams’ daily scrums. Take a sneak peek as my development teams share their progress with each other and adjust the sprint backlog as they learn more about they’ve accomplished.  Continue Reading Neil Benson’s Article on their blog Live inside my daily scrums This is a special, bonus episode of Scrum Dynamics with a...

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