Introducing Customer Xperience for D365 Business Central, the latest Power Pages Plus template designed to elevate your customer interactions and streamline business operations. Whether you’re looking to enhance self-service capabilities,
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Explore the power of Copilot Agent in this in-depth demo, showcasing how AI enhances customer interactions within Dynamics 365 CE. Watch as we walk through key capabilities, including small talk,
Everything you need to know: 2025 Release Wave 1 for D365 Customer Service & Contact Center Discover the latest enhancements in Dynamics 365 Customer Service and Contact Center with 2025
Wave 1 2025 Customer Insights Journey Chat With Amey Holden The release notes for Dynamics 365 Wave 1 20245 have been published. My good friend Amey Holden and I got
Configurable Copilot Case Summaries for D365 Customer Service Did you know that you can now configure the source tables and columns that Copilot uses to generate a Case summary? In
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